Venue Host

2 months ago

Birmingham, United Kingdom Holiday Inn Birmingham City Centre Full time

Venue Host (Work Experience)

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

As part of our Work Experience Program / Hotel Takeover, we’re excited to give you the opportunity to join us and really get to experience the day to day working life within this position So if the role below looks interesting and exciting to you, hit the apply button and we’ll be in touch Best of luck.

About the role…
A quick overview of the responsibilities of the role, and the things you might be doing during your work experience with us…

You'll likely be the first person our guests will meet when they arrive to our Venue in readiness for their meeting or event and will remain a key contact throughout the day.

As well as ensuring everything is set up and ready as per the pre-arranged requirements, you will also be responsible for operating the reception – create and provide welcome packs, welcome all guests in a friendly, sincere and professional manner, delivering inspirational service every time; check the venue throughout the day to ensure the highest cleanliness standards are met; and touch base with the guests throughout the event to ensure everything is going to plan.

You’ll also assist with the opening/closing procedures of the business, ensure our guests events run smoothly and without a hitch, and prepare invoices accurately to ensure all revenue is accurately recorded

About you…
Don’t Panic We don’t expect you to have all or any of the things detailed below, but we wanted to list everything we’d be looking for if you were applying for this job for real. If you can relate to anything mentioned below, this is of course a plus…

Strong communication skills through a variety of means Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks High attention to detail and accuracy – great at managing one’s own time

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