Protection Consultant

1 month ago

Bristol, United Kingdom Lloyds Banking Group Full time

JOB TITLE: Protection Consultant - Cavendish Online
SALARY: £32,500 (OTE £52500)
LOCATION: Bristol Harbourside

HOURS: Full-time - 40 hours (Monday to Thursday 9.45am-7pm and Friday 9.45am-6pm)

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you

Supporting our Cavendish Online business, we're currently looking for an enthusiastic and driven.

Protection Consultant, you'll provide clear guidance to our customers on the various protection insurance options available to them. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for a highly motivated, adaptable, and ambitious individual to take a pivotal role in the success of this team.

We will provide you with great training which will be full time for 3 weeks in our Bristol office, leading to a hybrid role when fully competent.

About Us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have previous experience of working in a highly driven sales environment with monthly Targets / KPI's

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport and build relationships based on trust.

  • Identify customer needs

  • Strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

  • Proactive and organised, with an ability to manage your workload

  • Positively influence others by demonstrating core values and behaviours.

  • Be open and receptive to feedback and improvement suggestions

  • Empower others by sharing your skills and knowledge.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.


We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.


We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes;

  • A generous pension contribution of up to 15%

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 24 days' holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more

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