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Bodyshop Advisor

2 months ago

Luton, United Kingdom Sytner Full time

About the role

Sytner BMW Luton have a fantastic opportunity for a Bodyshop Advisor to join our team

As a Sytner Bodyshop Advisor, you will meet and greet our customers and give them the highest level of care and attention. You will manage repairs through from start to finish, providing an initial assessment of the cost of vehicle damage, monitoring the vehicle's progress as the repair is undertaken, liaising with the customer to keep them up to date and with insurance engineers to gain authorisation for repairs and then invoice the job once complete. You will work closely with the Bodyshop Manager to ensure that customer care always comes first and repairs are completed within agreed timescales.

About You

Whilst previous experience in the role would be beneficial, it is not essential as training can be provided. We are looking for someone who is a great communicator, able to operate efficiently in a fast paced environment whilst showing genuine care for customers and striving to hit sales targets. If you take pride in your standards, can manage your time effectively, enjoy being part of a busy team and take satisfaction from achieving goals, this could be the role for you.

We welcome applications from experienced Bodyshop Advisors, Estimators or Vehicle Damage Assessors, however if you can demonstrate first class customer care skills, strong organisational skills and accurate administration with an eye for detail, we can provide a long-term training and development plan which will allow you to gain industry recognised qualifications such as Audatex accreditation.

We are a welcoming team, we reward hard work and we have the training and the facilities to help you make the next big step in your career.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.