Warehouse Retail Team Manager in Cardiff

2 weeks ago


Cardiff, United Kingdom IKEA Full time

We are looking to welcome a customer-centric Warehouse Retail Team Manager to lead an amazing team. In IKEA, we call this a Fulfilment Operations Team Leader.

You will be responsible for reaching excellence in the daily running of order fulfilment operations by supporting your team, and communicating objectives and goals on a daily basis.

This is no ordinary warehouse role, this is a customer-facing role, and so if you have suitable transferable skills then we would love to hear from you.

WHAT WE OFFER

The starting point for this role is £26,739 per annum based on competencies and experience.

39 hours weekly, working 5 days out of 7 and every second weekend off.

Working hours are ordinarily between 08:00am and 21:00pm.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

15% IKEA discount and I-Benefits discount portal helping you save £100s on High Street retailers.

Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.

Family-friendly policies, offering you enhanced statutory benefits for maternity, paternity, shared and adoption leave as well as supporting co-workers through fertility treatment.

WHAT YOU'LL NEED TO HAVE

Relevant experience in retail, logistics or customer-facing role.

Proven experience in leading teams, with a track record of successful leadership that delivers both business results and personal development.

Proven experience in setting priorities, delegating responsibility, and giving open and honest feedback.

Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals.

Ability to implement structural way of working within the area of responsibility.

Clear communication skills, inspiring, coaching and working with others.

WHAT YOU'LL BE DOING DAY TO DAY

This is a customer-facing warehouse role.

Lead the team to ensure that the customer warehouse has the right amount of products at the right time.

Take lead with recruiting, daily staff planning, retaining, and developing talent to secure a diverse, high-performing team that can execute responsibilities with confidence.

Maintain a clean, organised, and safe working environment throughout the department, ensuring that co-workers work in compliance with IKEA regulations and local legislation related to health, safety, security, and the environment.

Ensuring the right amount of stock is located in the right place at the right time for our customers to purchase.

Drive the implementation of business plans and projects.


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