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Care Operations Coordinator

2 months ago

Haywards Heath, United Kingdom Lloyd Recruitment - East Grinstead Full time

Lloyd Recruitment Services is delighted to be recruiting for an excellent opportunity to join a dynamic healthcare team as a Care Operations Coordinator on the outskirts of Haywards Heath.

What's in it for you?

  • Salary 26,000 per annum
  • Monday to Friday, 9am-5pm
  • Office based with some community visits required
  • Outskirts of Haywards Heath
  • Free onsite parking (Own transport is essential due to location)
  • Opportunity to work in a supportive and growing team
  • Chance to make a meaningful impact in the lives of service users
  • If you are a motivated and organised individual with a passion for delivering outstanding care, we encourage you to apply for this exciting opportunity

Key responsibilities for the Care Operations Coordinator:

  • Efficiently manage new referrals and produce rosters that ensure safe and timely care for clients
  • Collaborate with doctors, social workers and other professionals to coordinate client care
  • Help recruit and retain staff by highlighting the benefits of joining the team
  • Serve as the main point of contact for both new and existing clients, as well as the Care Team
  • Address and resolve any complaints, incidents and safeguarding promptly
  • Support the care team through regular check ins, feedback and performance evaluations
  • Ensure the organisation meets Care Quality Commission and company standards
  • Participate in the on call schedule - 1 week in 3
  • Entering and updating data onto the system

Requirements for the Care Coordinator:

  • Full valid UK driving licence
  • Experience working within a similar position within the care industry
  • Level 3 Health and Social Care (Preferred)
  • Knowledge of care sector systems
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships
  • Strong organisational skills and proactive problem solver
  • Calm and reactive under pressure
  • Ability to work both independently and as part of a team

Additional Information:

A full driving licence and access to your own vehicle is essential due to the nature of the role

Refer a friend and earn a retail voucher worth up to 500

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.