Front of House Supervisor

3 weeks ago

Knebworth, United Kingdom Wells & Co Full time
Front of House Supervisor - The Chequers - Woolmer Green

Situated in Woolmer Green, a picturesque part of Hertfordshire, The Chequers is an ideal choice be it for business lunches, celebratory meals or just a light bite and drink with friends. The pub has recently undergone a transformational refurbishment and has reopened encompassing an undercover terrace for alfresco dining, large garden, event space for private hire or business meetings and a small selection of stylish guest rooms. It's beautiful

We will offer you a great package including:

Competitive hourly salary & bonus28 days holidayCompany Pension schemeRetail and Beer discountsRefer a friend BonusMeals on dutyEmployee assistance programmeBenefits portalCareer development programmeFun culture surrounded by a supportive teamGreat working environment and great prospects
Your role as FOH Supervisor:

We are looking for talented, motivated and passionate Front of House Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

Taking responsibility for the customer journey, ensuring their experience is second to noneTaking accurate orders and working closely with kitchen staffEnsuring payments and receipts are correctConfidently recommending menu and drinks offeringsObserving service and standards and reporting any incidents or issuesBeing a supportive and proactive leader
You will need to demonstrate:

Previous Leadership experience in a hospitality or customer facing environmentEnthusiasm and passion for food and beerThe ability to deliver excellent customer service and great team work in a fast paced and pressurised environmentA result driven and ambitious individual keen to develop your career and your teams

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