Ichiba - General Shop Assistant

4 weeks ago


London, United Kingdom Japan Centre Group Full time

Job Purpose: As a General Shop Assistant you will help your line managers with daily tasks in order to run the site smoothly.

Location: White city - W12 7HB

Pay: £11.44/ Hour 

Working hours: Around 30-35 hours a week, shifts are scheduled on a rota basis between 7am -10pm(subject to change) weekdays and weekends. 

Job purpose:

  • Provide exceptional customer service at all times 
  • To be an ambassador for the Japan Centre Group Brand
  • To assist customers while they are in our sites with any questions or queries they may have
  • To Serve customers through the till
  • To assist customer packing or carrying their shopping within our sites
  • To prepare food for our customers
  • Adhering to Food Safety and Health and Safety standards 
  • To advise our customers about our food products
  • To serve food to our customers
  • Refill our shelves with the relevant products
  • Check & rotate date codes to ensure we provide our customers with quality products
  • Complete stocktaking activities on a periodic basis
  • This job requires you to stand throughout your working shifts
  • Manual Handling - lifting, bending, stretching and carrying heavy items
  • You will be trained in all stations including Cafe/ Doughnut bar/ Oyster bar. 


Person Specification

  • Experience is beneficial BUT NOT a deal-breaker. If you have all the other qualities we are looking for, then we can train you on the job.
  • Good Character: Positive/ Friendly/ Smiley
  • Ability to demonstrate a professional communication and excellent customer service skills
  • Willingness to learn
  • Knowledge of the Japanese products that we sell.
  • Communication skills
  • Eligible to work in the UK- YMS / working holiday visa welcome.


A two hour trial shift is required before employment can be considered.



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