Christmas Customer Assistant

3 weeks ago

Douglas, United Kingdom Ireland Remote Work Freelance Full time

Christmas Customer Assistant

Job Description

Please note, this role is located in IRELAND

Christmas Customer Assistant 

Joining us as a Christmas Customer Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have a passion for retail and you’re looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later on depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role 

Christmas in Boots is our most exciting time of the year and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best. No two days are the same; you could be working on our tills, advising our customers, or working in our back shop. Whatever it is, we always aim to make the best use of your talents and some of the activities that you could be doing includes:

  • Helping our customers: whether that’s answering questions and giving great advice on our fantastic gifts, showing where a product is or simply offering a basket, it’s the little things that make big a difference.
  • Helping our stores run smoothly: working with us at Christmas is a great experience but can be fast paced so it’s important we make sure it all goes smoothly. It could be helping with our stock in in the stock rooms, making sure we have the right products displayed on the shop floor or providing a great service on our tills.
  • Working as part of a great team: pulling together with other members in the team you will ensure that the stores are always presentable and provide a store everyone can be proud of.
  • Working as a team to solve any issues quickly and being able to adapt to what can be a changing environment is something we love about our amazing teams in store.

What you’ll need to have

Full training is provided for this role, but these are the essential skills or experience needed to succeed in this role:

  • Excel in a varied environment, working at pace.
  • Communicate and listen effectively.
  • Enjoy working as part of a team, promoting a collaborative team dynamic.
  • Know that the little things make the biggest difference for customer interactions.
  • Be a proud brand ambassador for Boots and help our customers find the best products for them.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:

  • Experience providing customer care and delivering great customer service.

Our benefits
  • Discretionary Christmas bonus
  • Generous employee discounts
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What’s next?

If your application is successful, we will be in contact with you to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

 

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