Pre-Registration Pharmacy Technician Apprenticeship
2 weeks ago
Dispensary
1. To assist in the provision of a safe and effective dispensary service, under the supervision of the Education and Training lead or Dispensary Manager in line with current policies and procedures
2. Dispense prescriptions according to the prescribers instructions and referring to a pharmacist any unusual dosages or features for confirmation or revision before dispensing
3. Ensuring that local and national procedures and guidelines are followed
4. Use the pharmacy IT system to produce labels accurately conveying the prescribers’ instructions
5. Dispense and label controlled drugs, keeping accurate records in line with local procedures and relevant laws
6. Dispensing special items e.g. cytotoxics, after appropriate training and following current procedures and health and safety guidelines
7. Dispensing compliance aids to meet the needs of the patient in line with departmental procedures. This includes manual fills and compliance aids dispensed using the VBM robot
8. Contacting nursing staff regarding problems encountered on prescriptions, referring to the appropriate Pharmacy Technician or Pharmacist where needed
9. Receive enquires regarding information about medication, ensuring that adequate detail is obtained and the urgency is established. To interpret these enquiries and answer them when appropriate, or pass them onto the appropriate Pharmacy Technician or Pharmacist
10. Undertaking manual top-up of medication, obtaining stock from stores and storing on appropriate shelving in the dispensary
11. Book taxis or arrange ad-hoc transport if required, after confirmation with section manager and in line with procedures.
12. Performing stock checks and expiry date checks as required
13. Assisting in quality assurance procedures, such as the monitoring of all near miss and critical errors, ensuring that they are logged and reflective practice is carried if errors have left the department
14. Maintaining safe systems of work at all times, being responsible for the quality and accuracy of all dispensing undertaken
15. Keeping the department clean and tidy, undertaking tasks as required in the relevant procedures
16. Assist with the training of new and existing members of staff as required as part of your development
r Pharmacy Stores
1. To assist in the provision of a safe and effective pharmacy stores and distribution service, under the supervision of the Pharmacy Procurement Technician and in line with current policies and procedures
2. Raise orders with suppliers and receipt them on the pharmacy computer system when they are received
3. Visit nominated wards if required, checking the levels of stock drugs against standard stock levels and arranging to issue the required amount to top them up to that level
4. Receiving orders from hospital suppliers, checking the quantities against the delivery notes and putting away the items in their normal storage positions. This will include signing for deliveries from drivers
5. Highlighting any errors with items delivered and liaising with the procurement technician to rectify the problem. Liaising with the suppliers and delivery companies where required
6. Issuing all stock items direct to the ward from printed picking tickets and picking medication
Training Duties
1. To undertake and successfully complete all aspects of the approved training course for preregistration pharmacy technicians, including work based projects and course assignments. A learning agreement will be put in place
2. The successful candidate will be given protected study time, however it is the apprentices responsibility to ensure all work is completed in a timely manner. You will be expected to successfully complete the apprenticeship programme within the given fixed term contract duration
3. To fully engage in every new area of working according to the Pre-registration Trainee Pharmacy Technician rota
Medicines Optimisation
1. Complete medicines reconciliation in line with departmental SOPs under the supervision of a pharmacy technician/pharmacist
2. Assess suitability, quality and identity of patient’s own medicines (PODs) for extended use on wards and as discharge medicines in line with departmental SOPs
3. Provide information and counselling on the use of medicines to selected patients and or carers taking into account their level of understanding, competence and behaviour
Person specification Education and Qualifications Essential criteria
- Eligible for enrolment in the Pharmacy Technician Level 4 Apprenticeship programme
- Minimum of 4 GCSEs (at grade C/4 or 5, or above) and must include maths, English (or functional skills equivalent) and 1 science subject
- NVQ Level 2 (or equivalent) in Pharmacy Services
- Understands the values of the NHS
- Knowledge/interest in pharmacy
- Previous hospital experience
- Previous pharmacy experience
- Knowledge of EMIS (Ascribe)
- Effective listening skills
- Able to work flexibly within a team
- Able to work independently and show initiative within limits of own authority whilst following agreed procedures
- Able to work calmly under pressure and have capacity for problem solving
- Non-judgemental & objective. Able to look at things objectively and to be able to weigh that information consistently to make appropriate decisions
- Effective communication skills, to communicate with a wide range of people (e.g. patients, carers, nursing and medical staff). Confident and assertive, but non-aggressive manner
- Able to prioritise tasks and respond to urgent demands whilst managing own workload
- Able to assist in training staff in dispensary practices and the pharmacy computer systems
- Computer literate including Word, Outlook, internet, intranet and email
- Effective customer services skills
- Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport
- Requirement to handle and move heavy objects, e.g. intravenous fluids, boxes of enteral feeds, boxes of archived documents
- Able to handle conflict effectively and differences of opinions in a mature and professional manner
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