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Sales Administrator

4 months ago

Ascot, United Kingdom Hiring People Full time

If you're passionate about customer service, excel at organisation, and thrive in a supportive work environment, our client wants you to join their vibrant team as a Sales Administrator

Become an integral part of ALM Studio's Team as they begin the next leg of their growth journey Located in their stunning Ascot showroom, you'll play a pivotal role to ensure the seamless operation of their showroom and provide invaluable support to the sales team.

About the Role:

As a Sales Administrator, you'll be the friendly face greeting customers and the backbone of the company's customer service efforts. From managing inquiries to maintaining showroom orderliness, you'll play a pivotal role in the team's success. Plus, this position offers excellent opportunities for career advancement.

Key Duties:

  • Maintain a welcoming atmosphere in the showroom, ensuring customer satisfaction.
  • Act as the main point of contact for customer inquiries, managing everything from product queries to order tracking.
  • Handle lead intake, appointment scheduling, and survey coordination.
  • Collaborate closely with accounts and ordering departments.
  • Keep sales and customer records accurate and up to date.
  • Generate monthly sales reports and stay informed about new product offerings.
  • Assist with telephone inquiries and warranty requests.
  • Provide exceptional post-sales support.
  • Process orders with precision, ensuring all necessary information is gathered from clients.
  • Keep daily office operations running smoothly and assist with various administrative tasks.
  • Manage Houzz profile.
  • Organise and manage events.

Requirements:

  • Strong organisational and multitasking abilities.
  • Thorough understanding of customer service principles.
  • Proficiency in IT tools.
  • Friendly and approachable demeanour.
  • Team player with the ability to work independently and contribute innovative ideas.
  • Previous experience in a similar role is a plus.

Perks:

  • Join a reputable and progressive company.
  • Play a crucial role in the sales team's success.
  • Competitive salary commensurate with experience and contributions.
  • Pension scheme.

Apply now to embark on an exciting career journey Please attach your up to date CV and the hiring company will be in direct contact.

Good luck