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Technical Support Specialist
1 week ago
Do you enjoy technical challenges?
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Do you like working in collaborative teams and solving technical problems?
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Be part of a successful team
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As a leader in the Downstream Oil and Gas market space, Baker Hughes offers opportunities to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.
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Partner with the best
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As a senior technical support engineer, you will be responsible for developing a plan for your own department. Involved in discussions with other functions and teams about improvement in processes, procedures and ways of working. Contributing to plan of larger unit.
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As a senior technical support engineer, you will be responsible for:
- Owning the resolution of post-sales technical customer issues.
- Demonstrating/lead initiatives with detailed scope and large impact
- Presenting to senior leaders specific to the Chemical technical space and on cross functional teams on how technologies interconnect.
- Acting as primary point of contact and trusted advisor to customers to build relationships and ensure customer success
- Forecasting and scheduling to maximize effective and efficient use of people and resources
- Building successful long term customer relationships that lead to high levels of customer satisfaction and contract growth
Fuel your passion
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To be successful in this role you will:
- Have BSc (High School Diploma or GED) with solid experience in Technical Support
- Have experience working in the Downstream Chemical or Petrochemical industry.
- Show ability to influence others and lead small teams
- Have ability to coordinate several projects simultaneously.
- Demonstrate lead initiatives of moderate scope and impact
Work in a way that works for you
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We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Flexible working options available
- Office based Liverpool - Hybrid options available
Working with us
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Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
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Working for you
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Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Letâs come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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