Spa Receptionist

1 month ago

Edinburgh, United Kingdom Marriott International Full time
Job Number 24169067
Job Category Spa
Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

The award winning One Spa has an exciting opportunity for a Spa Receptionist.

Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax.

There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30.

Responsibilities include:
Working as part of a team of Spa Receptionists to deliver outstanding guest service. Assisting in driving the financial performance of the spa including retail sales, treatment scheduling and up selling. The role also involves taking care of day guests, hotel guests and spa members. You will:
  • Ensure a warm friendly welcome to all guests
  • Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time
  • Co-ordinate guests' consultation records with our therapy team.
  • Be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
  • Complete daily opening procedures and check lists per relevant area daily.
  • Schedule reservations of spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
  • Organise scheduling to maximise use of time and profitability whilst ensuring that the client's needs are of first importance.
  • Show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
  • Supervise and conduct the safety of users and equipment of the spa and receive training to endure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
  • Recognise the importance of \"sales\" in every aspect of your role.
  • Be responsible for preparing the reception area and desk for the next shift, ensuring all messages have been passed on before leaving and that adequate supplies at all public information material are available.
  • Ensure guest areas, including locker areas and fitness areas, are kept clean and up to standard, following our Commitment to Clean guidelines

Attributes Required:
  • Previous experience within a luxury five star environment would be beneficial.
  • Experience of working with hotel and spa booking and scheduling software
  • Excellent written and spoken English
  • Flexible and adaptable approach to working hours
  • Impeccable personal presentation
  • Excellent understanding of client care and five star standards
  • Genuine interest in holistic spa philosophy
  • Committed, enthusiastic and customer focused
  • Ability to work as part of a dedicated and passionate team

Benefits:
When you join Marriott International, the world's largest hospitality company, you will enjoy unlimited career opportunities; discounted hotel rates for you, your friends and your family; a 20% food and beverage discount in Marriott hotels, a 50% discount in our One Square Restaurant & Bar; complimentary meal on duty; laundry of your uniform; plus an environment where your development is our priority

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Spa Receptionist

    4 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Receptionist. Regarded as Europe’s most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Receptionist. Regarded as Europe’s most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed...

  • Spa Receptionist

    3 weeks ago

    Edinburgh, Midlothian, Milton Bridge, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Receptionist.Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    **Spa Receptionist**: Permanent The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests...

  • Spa Receptionist

    4 months ago

    Edinburgh, United Kingdom Sleeping Beauty Salon Full time

    We have a vacancy for a part-time Spa Receptionist working Wednesday 9.30am-6pm and Thursday 9.30am-8pm with occasional Saturdays 9am-5.30pm. - Daily responsibility for smooth running of the Spa - Managing and monitoring appointment booking system - Ensuring the highest possible standards of client care throughout the client’s experience - Retailing, cross...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Are you a spa and wellness...

  • Spa Receptionist

    4 months ago

    Edinburgh, United Kingdom W Edinburgh Full time

    **W Edinburgh is hiring Spa Receptionist to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and join this fast-paced operation.** **Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Job Number** 24017701 **Job Category** Spa **Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **W Edinburgh is hiring Spa Receptionist to join the team! We invite you to play an integral part in bringing to life...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** Part Time - 16 hours per week **Job Number** 24089801 **Job Category** Spa **Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **W Edinburgh is hiring Spa Receptionist to join the team!...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: £24,980.80 per annum. **Job Number** 24088339 **Job Category** Spa **Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The award winning One Spa...

  • Spa Receptionist

    1 month ago

    Edinburgh, United Kingdom Marriott Full time

    Job Number 24169067 Job Category Spa Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management The award winning One Spa has an exciting opportunity for a Spa Receptionist. Regarded as Europe’s most...

  • Spa Attendant

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Attendant. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive...

  • Spa Attendant

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Attendant. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive...

  • Spa Attendant

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Attendant. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive...

  • Spa Receptionist

    5 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: £23,123.25 per annum. **Job Number** 23220291 **Job Category** Spa **Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** he award winning One Spa has...

  • Spa Attendant

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Attendant. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive...

  • Spa Attendant

    5 months ago

    Edinburgh, United Kingdom One Spa Edinburgh Full time

    The award winning One Spa has an exciting opportunity for a Spa Attendant. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Attendant to join our award winning luxury Spa. Based over several floors our Spa comprises of 19 metre swimming pool, poolside sauna, Rooftop Indoor and Outdoor Hydropool, an extensive...

  • Spa Attendant

    4 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Job Number** 23152681 **Job Category** Spa **Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The award winning One Spa has an exciting opportunity for a full time Spa Attendant. One...

  • Receptionist

    4 months ago

    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    **Receptionist**: Permanent The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will...

  • Receptionist

    4 months ago

    Edinburgh, United Kingdom Rocco Forte Hotels Full time

    **Receptionist**: Permanent The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will...