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Early Careers Cloud Operations Engineer

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Erskine, United Kingdom DXC Technology Full time

Job Description:

Our DXC Academic Programme is designed for talented, passionate individuals who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.

The DXC Academic Programme Offers You:

  • A stimulating 24-month programme with a company that is well positioned to grow and deliver true innovation and value to our customers.
  • Opportunities to collaborate with senior leaders on various projects.
  • The potential to fast track your career through our internal training and mentorship programmes.
  • Your people manager and assigned buddy will help guide and support you through your DXC journey.
  • A variety of social and cultural activities to extend your networking and teambuilding skills.


You must also be able to get to our office location when required (up to 5 days a week), Also be eligible to obtain a certain level of Security Clearance as we primarily work on Secure Defence Accounts, therefore Dual Nationals or Visa Sponsorships are not accepted on our Academic Programme.

Infrastructure Analyst – Early Careers Cloud Operations Engineer

The DXC Cloud Operations Engineer focuses on operating and maintaining the cloud environments of DXC customers as per the environment design and contractual agreements.

The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.
 

The Ideal candidate:

Self-Motivated

Willingness to learn

Adaptability

Strong Communication

Teamwork

Time Management

Responsibilities & Essential Job Functions:  
Provide basic support of production cloud environments.

  • Includes monitoring, incident response, answering service requests, and execution of changes.


Work with team members to take ownership of incoming actions and issues and drive them to resolution.

  • Work within a multi-skilled Cloud Operations team
  • Consulting with other team members to extend your reach to get to success.


Assist the team to proactively and continuously improve the service through.

  • driving further automation by scripting repeatable tasks.
  • improving monitoring metrics to detect incidents before they occur.
  • fixing incident root causes by contributing code fixes or design changes back to the service specifications.


Work to execute service requests logged by customers within scope of services.

Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process.

Work to understand and contribute to processes and tools used by team.

Learn to identify areas of operations with quality deficits or automation opportunities and work to improve.

Contribute relevant automation and operation improvements back to development teams

Basic Qualifications:

• Entry level
• Typically, 0-1 years of relevant work experience
• A strong desire to gain experience in cloud technology analysis
• A continuous learner that stays abreast of industry knowledge and technology
Other Qualifications:
• Relevant certifications or knowledge of Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform, Oracle Cloud Infrastructure, OpenStack are a plus but not required.

You will learn and gain experience of the following operational tools, concepts & technologies:

  • Working within the team to deliver a multi-skilled capability across multiple technologies and disciplines, participating in continuous upskill and training to maintain individual and team skills such as:
  • DevOps & Agile methodology
  • Cloud systems configuration management tools
  • Azure Resource Manager templates
  • AWS CloudFormation
  • Terraform
  • Unix/Linux scripting - bash, ksh, Python
  • Windows batch and PowerShell scripting
  • JavaScript, Python, VBScript, Ruby, JSON, YAML
  • Web Services & API integrations using REST, SOAP, Perl, PHP, HTML, XML, XSLT
  • Continuous configuration automation/orchestration tools
  • Ansible, Chef, Puppet
  • Git/Github, Jenkins
  • Docker, Kubernetes
  • Software Defined Networking
  • Automation, monitoring and management tools such as: Azure OMS, AWS SSM, AWS CloudWatch, Monasca
  • Jira Agile Project management tools
  • Confluence Wiki documentation

Job – Infrastructure Services – Early Careers

Primary Location – Erskine Office, United Kingdom

Schedule - Full-time

Shift – Yes/No – Role Dependent

Travel – Yes, 10% or less

DXC are an equal opportunities employer, all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, veteran, disability, or neurodiversity status.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.