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Digital Lead

3 months ago

Manchester, United Kingdom Marsh Full time

Digital Lead

What can you expect?

Create and embed the Digital strategy, across Enterprise, Commercial and Corporate, that are aligned to the Placement strategy and underpins the growth and NOI ambitions for Commercial & Corporate

This role can be based in either London, Manchester or Birmingham

What will you be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Trading Strategy 
    • Define the digital electronic trading strategy based on the Client journey per tiering and advised Vâs non-advised models. 
    • Simplistic; High volume â lower value; Auto-rate/quote/bind/invoice 
    • Complex; Lower volumes â higher value; Complex open market trading 
    • Devise and launch an online model office (Enterprise) 

  • Technology 
    • Identify opportunities and define the tangible technology solutions and changes that need to be delivered to the clients/colleagues, innovating to drive efficiency. 
    • Design and implement the future technology stack, ensuring this is aligned to the correct digitalised client journey.  
    • Provide digital transparency for our clients at every step of the risk lifecycle through on-line portals and digital collaboration: exposure management; loss reporting and claims handling; risk analytics; policy coverage; accounting and settlement. 
    • Leveraging AI capabilities within Marsh; understand the tools available (i.e LLMs/ Chat GPT) and implement these to accelerate the C&C digital journey, i.e Digitalise submission preparation / Policy Wording reviews. 

  • Alignment to Placement 
    • Defined strategy set per segment, to ensure correct prioritisation when creating Placement products/solutions to ensure a controlled pipeline of product builds. 
    • Establish correct digital trading channels for each Placement solution (Simplistic vâs Complex) 
    • Market alignment 
    • Position C&C as a leader in the electronic placement space to support the C&C Client proposition 

  • Process 
    • Ensure clarity about where technology changes impact clients/colleagueâs journeys. 
    • Process alignment; work with Operations to understand where processes can be replaced with technology, automated, offshored, eliminated, or kept as is. 
    • Change impact assessment; understand which middle and back-office processes are impacted and work with Operations to plan and execute training to process changes. Support the adoption journey, including training, tools and specialist teams. 

  • Key Stakeholders: 
    • C&C UK Executive 
    • C&C Placement  
    • UK Operations & Technology groups  
    • UK Digital leads  
    • Digital Transformation Program Leader 

What you need to have: 

  • Experience defining digital electronic trading strategies.
  • Experience of Identifying opportunities and defining the tangible technology solutions and changes that need to be delivered. 
  • Experience in designing and implementing future technology stacks.
  • Working within a Digital Lead role or similar within the Insurance sector.

What makes you stand out:

  • Prior experience within a digital lead role.
  • Experience with Digital Insurance Products

About Marsh

Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one âanchor dayâ per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.

#Hybrid