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Collateral Services Operations

1 month ago

Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

Join Collateral Services Operations team and make a difference

Collateral Services Operations is a rapidly growing area offering a wide variety of Collateral based products to a varied client base, ranging from the Broker Dealer groups to Hedge Funds to Global Fund Managers. Our products are constantly developing in line with new business opportunities.

As Securities Collateral Management Operations Associate you will support two main products: Securities Lending Escrow (SLE) and Tri Party Repo (TPR). You will accurately manage client accounts and collateral allocation, liaise directly with clients whilst adhering to strict market deadlines and internal controls. You will also ensure timely collateralization of client accounts.

Job responsibilities
Verifies free of payment and cash transactions within market deadlines Verifies Operations control checks via Operations Task Manager, ensuring all key control checks are completed accurately and within a timely manner Manages a team of CSRs ensuring the team are provided the opportunity to develop in their roles Ensures regular one to ones are completed and training plans are maintained and constantly reviewed Maintains strong relationships with Client Service teams and ensures any client issues are escalated in a timely manner Partners with Middle Office and Client Service teams to ensure Client's receive exceptional service Actively participates in weekly Governance meetings, ensuring all Operations metrics are reviewed and any issues highlighted Participates in Operations Manual processing reviews and identifies opportunities to reduce the number of manual tasks completed by the Global Tri-Party teams Escalates contact for the Tri-Party Operations Team Participates in Client Due Diligence meetings and service calls
Required qualifications, capabilities, and skills
Flexible approach to working hours and overtime is key, including UK bank holidays and occasional weekend work (The Tri-Party Operations team provides a service to our clients across European working hours, covering 9:00am-6:30pm and is also required to work UK Bank Holidays as governed by client requirements. Cover may be provided via rotational shifts.) Proven Client Service skills Client Focused Numeracy Attention to detail, accuracy and organised Ability to understand complex models within financial sphere Problem solving Excellent verbal and written communication skills Ability to work within a dynamic team environment Ability to prioritise Ability to work under pressure
Preferred qualifications, capabilities, and skills
Collateral Management experience Financial Services experience Stock Lending or Repo experience

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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