Customer Assistant
4 weeks ago
Summary
Work Pattern 1Mon-17:00-21:00
Tues-17:00-21:00
Fri-17:00-21:00
Sat-17:00-21:00
Work Pattern 2
Wed-17:00-21:00
Thurs-17:00-21:00
Fri-17:00-21:00
Sat-17:00-21:00
All the details
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability
Everyones Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
-
Customer Assistant
4 weeks ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Week 1 Sun- 06:00-14:45Week 2 Sat- 06:00-14:45All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Monday Thursday Sunday All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Wednesday 05:00-09:00Thursday 05:00-09:00Friday 05:00-09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications from anyone under the age of 18. This is to comply with the...
-
Customer Assistant
5 days ago
Tunbridge Wells, Kent, United Kingdom MARKS&SPENCER Full timeWork PatternSun Mon Tue Thu Sat This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.PurposeTo deliver a great shopping experience for our customers, we are looking for...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom MARKS&SPENCER Full timeWork PatternSun Tue Wed Fri Sat This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.PurposeTo deliver a great shopping experience for our customers, we are looking for...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Tuesday 05:00 - 09:00Wednesday 05:00 - 09:00Thursday 05:00 - 09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications from anyone under the age of 18. This is to comply with the...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork PatternMonday 18:00 - 22:00Tuesday 18:00 - 22:00Friday 18:00 - 22:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...
-
Customer Assistant
1 week ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork PatternSun Tue Wed Fri Sat This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.All the detailsWork PatternSun Tue Wed Fri Sat This job role involves working...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork PatternWeek 1Monday 05:00-09:00Tuesday 05:00-09:00Saturday 05:00-09:00Week 2Sunday 05:00-09:00Monday 05:00-09:00Tuesday 05:00-09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications...
-
Customer Assistant
1 week ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Sun Mon Tue Thu Sat This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.All the detailsWork Pattern Sun Mon Tue Thu Sat This job role involves working...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork Pattern Wednesday 05:00-09:00Thursday 05:00-09:00Friday 05:00-09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications from anyone under the age of 18. This is to comply with the...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork Pattern Tuesday 05:00 - 09:00Wednesday 05:00 - 09:00Thursday 05:00 - 09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications from anyone under the age of 18. This is to comply with the...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Full timeSummaryWork Pattern Monday 18:00 - 22:00Tuesday 18:00 - 22:00Friday 18:00 - 22:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork PatternMonday 18:00 - 22:00Tuesday 18:00 - 22:00Friday 18:00 - 22:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before...
-
Assistant Manager
3 weeks ago
Tunbridge Wells, Kent, United Kingdom Resourcing Group Full timeJob Title: Assistant Manager - Furniture Retail Salary: £24,710 + commission, OTE £35,000 Location: Tunbridge Wells Company Overview: Our client are a leading furniture retailer dedicated to delivering exceptional quality and style. We're seeking an Assistant Manager to contribute to our mission of providing top-notch customer service and...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork PatternWeek 1Monday 05:00-09:00Tuesday 05:00-09:00Saturday 05:00-09:00Week 2Sunday 05:00-09:00Monday 05:00-09:00Tuesday 05:00-09:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. Age Restriction 18 This job role means we can't consider applications...
-
Customer Assistant
1 week ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork Pattern Sun - 05.00-09.00Mon - 05.00-09.00Tue -05.00-09.00Thu -05.00-09.00Sat -05.00-09.00This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.All the...
-
Customer Assistant
1 week ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork PatternSun- 05.00-09.00Tue -05.00-09.00Wed -05.00-09.00Fri -05.00-09.00Sat -05.00-09.00This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.All the detailsWork...
-
Customer Service Advisor
10 hours ago
Tunbridge Wells, Kent, United Kingdom Workingmums Full timeJob Introduction We are seeking proactive people who express enthusiasm in improving our passengers’ experience. Your day to day duties may include dispatching trains, protecting company revenue through checking tickets, operating the automatic gates, helping passengers including those who may require extra assistance and ensuring the platforms and...
-
Customer Assistant
3 days ago
Tunbridge Wells, Kent, United Kingdom Marks and Spencer Part timeSummaryWork Pattern Monday 1600-2100Thursday 1600-2100Sunday 0800-1200 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...