Admin Support/Typist in Colwyn Bay

4 weeks ago


Colwyn Bay, United Kingdom Betsi Cadwaladr University Health Board Full time

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People’s Division based at Eirias Park, Colwyn Bay.

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.

A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Main duties of the job

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers

The post holder will provide an efficient administration service to support the medical secretary team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person specification

Qualifications

Good standard of general education/(GCSE English at grade C) and above or equivalent

NVQ level 2 or equivalent knowledge and experience or willing to work towards

IT related qualification

L2 RSA/OCR or equivalent text or audio

Experience

Knowledge of a range of administrative processes.

Experience of working in office environment.

Experience of working within the NHS

Skills

Good communication, excellent customer service, flexible approach to work, ability to meet deadlines, good organizational skills

Use of Microsoft Office

Experience using Patient Admin Systems

Experience organising meetings/activity

Other

Knowledge of secretarial role (progress chasing)

Knowledge of NHS organisations



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