Client acceptance manager

1 month ago


Birmingham, United Kingdom Michael Page Legal Full time

The Client Acceptance Manager will lead the client acceptance team and guide the process of client onboarding within the legal department. The role demands a keen understanding of professional services, risk assessment, and the ability to make informed decisions in a fast-paced environment.

Client Details

Our client is a prominent law firm in the professional services industry with a workforce of over a thousand employees. Their operations span across multiple cities, with this role based in either Birmingham, Oxford, Leeds or Manchester. They are recognised for their commitment to delivering outstanding client services and their substantial growth over the years.

Description

  • Lead the client acceptance team and ensure smooth operations.
  • Evaluate and assess client onboarding processes.
  • Liaise with the legal department to ensure compliance with industry regulations.
  • Make informed decisions on risk acceptance.
  • Implement and monitor risk management strategies.
  • Develop team members by providing training and feedback.
  • Report to senior management on team performance and client acceptance.
  • Continuously improve processes in line with industry best practices.

Profile

A successful Client Acceptance Manager should have:

  • Strong experience advising lawyers on their client onboarding obligations.
  • Strong legal knowledge of a law firm's regulatory and legislative obligations in relation to financial crime, conflicts of interest and client engagement.
  • Proven leadership skills and the ability to make informed decisions.
  • Experience in risk assessment and management.
  • Excellent communication skills and the ability to liaise with various departments.
  • Strong problem-solving skills and a keen eye for process improvement.

Job Offer

  • A competitive salary range.
  • A vibrant and supportive company culture.
  • The opportunity to lead a dynamic team within the legal department.
  • The chance to influence client acceptance processes in a leading law firm.

We encourage all qualified candidates who are eager to take on new challenges and drive their career forward to apply for this exciting role.



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