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Outreach Adviser
1 month ago
Location: Our offices at Wesley Memorial Hall in central Oxford and outreach locations around Oxford
Holiday: 28 days per annum pro-rata and bank holidays pro-rata
Pension: 5% employer pension contribution
Responsible to: Advice Services Manager
Citizens Advice Oxford is seeking a passionate Outreach Adviser to join our supportive team. We're proud to have received funding for this role from the National Lottery Community Fund to address the needs of our local residents, particularly those who may struggle to access advice through online, telephone, or email channels.
Key responsibilities:
We're looking for:
Experience in advice work, preferably with CA or similar agencies Sensitivity in working with a diverse range of clients Understanding of the complexities of client interviews Methodical and independent approach to work and case recording Excellent communication skills and empathyWhy join us?
As an Outreach Adviser, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Benefits for working with us also include 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now
If you are dedicated to making a positive difference, we would love to hear from you. More details available on our website via the Apply button.
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