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Administrator

3 months ago

Poole, United Kingdom Team Jobs - Commercial Full time

Teamjobs are looking for a Receptionist to join a well-known solicitors based in Poole, to oversee all office duties, and support the team. The ideal candidate will be highly organised, think analytically and thrive within a fast-paced environment.

  • Full time - Permanent
  • Poole - Dorset
  • Monday - Friday
  • Up to 23,000 DOE
  • Free onsite parking

Responsibilities

  • Promptly respond to phone calls and inquiries, providing professional and helpful assistance to clients and stakeholders.
  • Efficiently manage schedules, appointments, and important deadlines ensuring to upkeep an organised workload.
  • Oversee the collection, delivery, and scanning of incoming and outgoing mail to streamline communication and document management processes.
  • Maintain and update case management systems, ensuring accurate and up-to-date records to facilitate smooth case progression and client service.
  • Draft letters and documents with attention to detail and accuracy, reflecting the professionalism and standards of the firm.
  • Uphold trusting relationships between colleagues, clients, and customers to facilitate collaboration, and enhance the firm's reputation.
  • Ensure timely and clear communication with clients regarding case progress, updates, and costs to maintain transparency and client satisfaction.
  • Proficiently use software applications such as Osprey, Word, and Excel, and managing these effectively.
  • Actively promote the services and image of the firm, representing its values and strengths to attract clients and enhance its reputation within the community.

INDCP

What we require from you

  • Previous administrative/receptionist experience.
  • Proficient using various systems including Microsoft office, with accuracy.
  • Be organised and have great attention to detail.
  • Experience managing your own workload within a fast-paced environment, always prioritising tasks at hand.