Support Worker

1 month ago

City, United Kingdom NACRO Full time

Housing Support Worker - WISH

Location - Manchester

Salary - £23,962

Hours - 40 hours per week

Job type - Full Time Permanent

At Nacro we see your future, whatever your past.

Are you looking for a role where you can make a difference to someone s life? Are you a keen problem solver, and thrive on partnership working to ensure the best outcomes for our clients? Are you passionate about empowering people with a range of needs? If so, we would love to hear from you.

WISH accommodation aims to keep residents safe and supported through an in-reach, wrap around & multi-agency support package. Women will be assisted to regain their independence, to re-join their communities and to develop the necessary skills to live in freedom from fear.

What we Offer;

We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.

We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.

Who are we looking for?

A Housing Support Worker to Work as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.

Key responsibilities include:

  • Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
  • Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered.
  • Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.
  • Be involved in ordering furniture and goods for the property
  • Work closely with the Asset Management team on ensuring property standards are maintained, repairs are reported in a timely way and ensuring the properties are suitable for letting and safe occupation.
  • Maximise rent collection and adhere to the arrears management policy and procedure.

Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

What we Offer;

We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave. We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.

DBS check required for this role

To view the role profile please click here.

For more details on Nacro benefits, please click here

Please Apply Online

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