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MCR Transmission Support Engineer

2 months ago


London, United Kingdom Ericsson Full time

Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world's strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any-time. Our partners include BBC, Channel 4, ITV, Canal+, ExtremeE, TV5MONDE and many others.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. Our employees live our vision, core values and guiding principles.

About this opportunity:

The MCR/Transmission Support Engineer role encompasses responsibilities for all of our MCR's daily operational commitments, which includes significant amounts of live programming. The role also provides first line technical support to the broadcast infrastructure to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The role is one of the key customer facing roles within the department and therefore the Engineer must not only possess excellent technical skills, but must have strong customer facing and communication skills.

This is a 12 month FTC position which is shift based including weekends and public holidays may be required with changing business needs.

What you will do:

  • Responsible for ensuring technical delivery and acceptable quality for incoming and outgoing video and audio quality and levels.
  • Liaise with 3rd Parties over contribution issues and live/amended deliveries, ensuring agreed media delivery format is adhered to and distribution for all platforms.
  • Line up and prepare outside sources for transmission and record feeds.
  • Set up communication 4 wire circuits via ISDN to enable Playout queuing.
  • Manage satellite down linking using local satellite receivers and steerable dishes. EBU Membership.
  • Route inbound and outbound lines to destinations as required by the lines' schedule.
  • Collaborate closely with Playout to confirm talkback and OB contributions, and urgent Playout issues.
  • Carry out routine checks of systems to ensure functionality, deal with issues or raise with 2nd line engineering team as appropriate.
  • Identify potential system failures and weaknesses and proactively advise management and maintain comprehensive records and logs of work done using the departmental service management tools.

You will bring:

  • Experience of a large, structured, broadcast and MCR environment.
  • Understanding of Audio / video equipment for signal analyses
  • Understanding of the different audio and video formats (HD/SD, Stereo, Dolby)
  • Previous experience or keen interest in the broadcasting industry

Why join Red Bee?

By joining us you will be a part of an international team, collaborating to deliver amazing media experiences through forward-thinking solutions and services. You will work with colleagues who share a passion for media and clear sense of integrity in the workplace. In your day to day, you will have the opportunity to work with some of the biggest and most innovative media companies in the world, using leading media technologies and systems to deliver our services. Here you can bring your unique talents, skills and perspectives to the table and cooperate in an openminded an inclusive environment.

Welcome to a global company with endless opportunity to make an impact

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: United Kingdom || London

Req ID: 718314

Be where it begins

Our Culture

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Learning and Development

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

Benefits and Rewards

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

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