Business Excellence Administrator

3 weeks ago

Coven Heath, United Kingdom Randstad Inhouse Services Full time

What to Expect

The main focus of this role will be to support both the Case Management team and Line Management teams at EPMC (Electric Propulsion Manufactoring Centre) in the application of all aspects of the Jaguar Land Rover Attendance Management processes. Key to the role is the maintenance and development of the EPMC Absence Database and provision of management reports to inform actions to meet the relevant Attendance KPI target. Ad Hoc support for data/reports for the BAC (Battery Assembly Centre) will be required, volume will depend on business requirements.

This role will require an advance to expert level Microsoft Excel knowledge, and a Excel test (including formulas) will form a part of the interview process.

Rates of Pay & Shift Patterns

Starting at 15.37 PH working Monday -Thursday 7am-3.30pm and Friday 7am-2.30pm

Overtime with excellent rates of pay also available.

Some benefits of the role include:

  • 34 days holiday including bank holidays and a 2 week summer shutdown
  • Confidential and independent mental health and financial support
  • On-site Employee Inclusion Council with multiple networks such as; Women in Engineering, African Caribbean Heritage, PRIDE, Christianity, Working Parents and many more
  • Free onsite parking including a motorcycle and bicycle shelter
  • Onsite canteen with an excellent selection of healthy foods as well as a Costa coffee machine
  • Various public transport links, which are only a short walk away from site
  • Exclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits app

Here's what you will be doing:

  • Work on tasks that contribute to the achievement of HR interventions at EPMC.
  • Provide a wide range of management reports, including outstanding action reports/non-compliance reports, early intervention data, daily, weekly and monthly reports on sickness absence, holiday and other absence data and attendance levels.
  • Audit of RTW paperwork and stage paperwork for accuracy/focus on closing any outstanding actions.
  • Preparation of information packs for Line Management/Case Management for employment reviews and Final Counselling meetings.
  • Provide absence history data to support appeals or employment reviews to the Trade Union (TU)
  • Provide note taking service for Process Leaders and Managers in investigations, disciplinary, grievance and absence meetings, as required.
  • Undertake any other work as directed by their line manager in connection with their job as may be requested.
  • Support other HR initiatives with administration support as required.

Requirements - Essential

  • IT Literate including 'Advanced to Expert' working knowledge of Microsoft Word, PowerPoint and Excel. - Note, you must be able to pass an excel test as a part of the application process for this role
  • Methodical detailed approach, ability to work with large amounts of data.
  • Strong data analytics and reporting ability.
  • Ability to type quickly while listening intently in order to produce accurate meeting minutes.
  • Excellent communication skills - both spoken and written.
  • Highly motivated, proactive, enthusiastic and driven.
  • Self-confident, committed and able to operate with minimal supervision.
  • A good team player who is able to work to predefined procedures.
  • Able to work with multiple cross functional stakeholders across different departments and different plants (EPMC/BAC as appropriate).
  • An individual with the ability to make timely decisions in line with agreed procedures and escalate as appropriate.
  • An individual with a customer focused approach.
  • Keen attention to detail and mindset that focuses on continual improvement elimination of waste.
  • Strong ability to organise self to ensure prioritisation of workload.
  • Ability to multi-task a high personal workload.
  • Ability to work in a fast-paced environment with a proactive approach to change.

Requirements - Desirable

  • Previous experience in a similar Administrative role ideally gained within a large, complex organisation.
  • Customer focused - ability to understand service requirements and manage customer expectations.
  • Exposure to continuous improvement / lean tools.
  • Understanding of data protection and GDPR standards and regulations.
  • Experience of working in an environment where confidentiality is critical.
  • A willingness and capability to communicate information to all levels.
  • Ability to set and complete own targets.
  • Resilient and enthusiastic, an individual able to deliver results under pressure.

If this sounds like the role you are looking for, apply today and we'll send you further details about the next steps and the application process. If you would like extra support or require adjustments throughout the application process, we'll be happy to help and discuss any concerns or questions you may have.

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