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Field Service Engineer

2 months ago

Braintree, United Kingdom Market 36 Full time

Market 36 Recruitment are currently recruiting for a Field Service Engineer for our client based in Braintree, Essex on a permanent basis.

Main purpose of the role will be to provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Roles & Responsibilities:

  • Investigate, diagnose and resolve customer reports of technical problems with equipment.
  • Service a wide variety of machines both on and off site.
  • Ability to work independently to troubleshoot and solve problems.
  • Complete job cards to a high standard promptly and within a given timeframe.
  • Complete paperwork and timesheets in a timely manner.
  • Request parts efficiently and effectively.
  • Good customer service skills.
  • Develop and maintain good working relationships with internal and external customers.
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
  • Ensure compliance with relevant procedures when repairing and inspecting equipment.
  • Present a professional image at all times.
  • Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.
  • All Engineers must ensure that their own tools are safe and legal to use.

Experience, Knowledge & Qualifications:

  • Solid Mechanical aptitude.
  • Ability to service a wide range of heavy tracked plant JCB machines.
  • Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
  • Lone working.
  • Excellent verbal, written and critical thinking skills.

Working hours are 40 hours a week and has overtime available paid at x 1.5.

In return our client offers a competitive salary of up to 37,500.

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.