Opportunity for a 2nd Line Support Engineer to become a Technical

4 weeks ago

Oxford, United Kingdom C4S Search Ltd Full time

JOB TITLE: Technical Architecture Analyst

LOCATION: Oxfordshire

SALARY:GBP28,000 - GBP36,000

20+days holiday Private Medical Cover Epic Christmas Parties Discounted Gym Membership Flexible Working

WAY OF WORKING: Full Time (37.5 Hours) Hybrid - 1 day per week onsite Permanent

THE BUSINESS:

The Technical Architecture Analyst is a key support role within the Technical Architecture team, assisting in technical consulting and pre-sales activities. This role involves working closely with customers to provide clear, detailed documentation and supporting the Technical Architects in managing client interactions, scheduling, and project meetings. The successful candidate will also be responsible for creating proposals, responding to tenders, and working in tandem with the sales team to craft solutions for clients. This position offers a pathway toward becoming a Technical Architect after a minimum of two years, contingent on completing industry certifications and training.

Technical Architecture Analyst:

Provide billable technical services to both new and existing clients, covering areas such as Microsoft, Backup and Disaster Recovery, Security, Networking, Storage, Server, Client, and Cloud solutions.

Coordinate team activities, including scheduling meetings, bookings, and calendar management.

Prepare client documentation using team-established templates.

Oversee activity tracking and reporting within the CRM system.

Collaborate with the Technical Architecture team and account managers to meet client needs and project expectations.

Undertake technical training with a focus on developing into a Technical Architect.

Develop custom demos and present Proof of Concept (POC) solutions.

Evaluate competing products to recommend optimal solutions for clients.

Play a lead role in designing technical solutions and drafting proposals and tender responses.

YOUR KEY SKILLS:

At least 2 years of experience in a second-line support role or higher.

Background in technical consultancy, project delivery, or a lead technical role, ideally within an IT managed services provider (MSP) or IT reseller.

Demonstrated experience in IT services and technical support.

Proficiency in writing high-quality proposals, tenders, or internal documentation.

Technical certifications in technologies such as Microsoft, VMware, Microsoft Azure, Dell, Cisco, or similar.

Strong business acumen.

Excellent presentation and communication skills, with the ability to explain technical solutions to both technical and non-technical audiences.

Outstanding organizational, listening, and relationship-building skills.

Interest in both sales and technology.

UK-based, with the willingness to travel across Europe occasionally.

Full, clean UK driving license.

If you are interested in the Technical Architect Analyst role, please send an application detailing proof of the above or contact Ben Hodson in our office.

C4S Search connect future tech talent with leading deep tech, biotech & clean tech organisations and we are always keen to hear from MSP candidates or those who work in the tech industry.

  • Opportunity for a 2nd Line Support Engineer to become a Technical Architect

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

    Job Title: Technical Architecture AnalystLocation: OxfordshireSalary:£28,000 - £36,000Benefits: 20+days holiday | Private Medical Cover | Epic Christmas Parties | Discounted Gym Membership | Flexible WorkingWork Arrangement: Full Time (37.5 Hours) | Hybrid - 1 day per week onsite | PermanentAbout the Business:The Technical Architecture Analyst is a key...

  • Opportunity for a 2nd Line Support Engineer to become a Technical Solutions Architect

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

    Job Title: Technical Solutions AnalystCompany: C4S Search LtdLocation: Remote (with occasional travel across Europe)Job Type: Full-timeSalary: CompetitiveAbout the Role:The Technical Solutions Analyst is a key support role within the Technical Architecture team, assisting in technical consulting and pre-sales activities. This role involves working closely...

  • Opportunity for a 2nd Line Support Engineer to become a Technical Solutions Architect

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

    Job Title: Technical Solutions AnalystCompany: C4S Search LtdLocation: Remote (with occasional travel across Europe)Job Type: Full-timeSalary: CompetitiveAbout the Role:The Technical Solutions Analyst is a key support role within the Technical Architecture team, assisting in technical consulting and pre-sales activities. This role involves working closely...

  • Opportunity for a 2nd Line Support Engineer to become a Technical Solutions Architect

    1 week ago

    Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

    Job Title: Technical Solutions AnalystCompany: C4S Search LtdLocation: RemoteJob Type: Full-timeSalary: CompetitiveAbout Us:C4S Search Ltd is a leading IT services provider, connecting future tech talent with top deep tech, biotech, and clean tech organizations.Job Summary:We are seeking a highly skilled Technical Solutions Analyst to join our team. As a...

  • Opportunity for a 2nd Line Support Engineer to become a Technical Solutions Architect

    1 week ago

    Oxford, Oxfordshire, United Kingdom C4S Search Ltd Full time

    Job Title: Technical Solutions AnalystCompany: C4S Search LtdLocation: RemoteJob Type: Full-timeSalary: CompetitiveAbout Us:C4S Search Ltd is a leading IT services provider, connecting future tech talent with top deep tech, biotech, and clean tech organizations.Job Summary:We are seeking a highly skilled Technical Solutions Analyst to join our team. As a...

  • Senior IT Analyst

    2 days ago

    Oxford, United Kingdom University of Oxford Full time

    We have an exciting opportunity for a Senior IT Analyst (2nd Line) to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As a Senior IT Analyst (2nd Line), you will play an important role in providing advanced technical assistance to end-users based across the NDORMS institutes: Botnar Research Centre,...

  • Senior IT Analyst

    2 days ago

    Oxford, United Kingdom University of Oxford Full time

    Oxford £33,832 to £39,705 per annum Full Time Permanent 24th September 2024 14th October 2024 175484 We have an exciting opportunity for a Senior IT Analyst (2nd Line) to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As a Senior IT Analyst (2nd Line), you will play...

  • Technical Support Expert with 3rd Line Experience

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom IT Search & Select Full time

    Job Title: Senior IT Support Engineer, 3rd LineAbout the Role:We are seeking a highly skilled Senior IT Support Engineer to join our team at IT Search & Select. As a 3rd line support escalation point, you will be responsible for providing advanced technical support to our clients.Key Responsibilities:Carry out internal support and project work to a growing...

  • Helpdesk Support Analyst 2nd Line

    4 months ago

    Oxford, United Kingdom Willow HR Full time

    About Bluespires:At Bluespires, we pride ourselves on doing things differently. Our focus is on creating an environment where everyone, including our clients, team, community, and the environment, is treated with utmost consideration. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development, and...

  • 1st & 2nd Line Support Technician

    1 month ago

    Oxford, United Kingdom Global CTS Recruitment Full time

    1st & 2nd Line IT Support Technician - 46 weeks year role, private school, Oxford GBP26,000 - GBP28,0000 FTE AS THIS ROLE IS FULLY OFFICE BASED WE REQUIRE A CANDIDATE WHO LIVES LOCALLY! Global CTS are working with a well established private school based in Oxford. They are looking for a 1st & 2nd Line IT Support Technician to join their team, reporting to...

  • Site Carpenter

    3 months ago

    Oxford, United Kingdom A K Carpentry Services Ltd Full time

    Site carpenters required Pricework 2nd fix CSCS card and own tools and transport essential **Job Types**: Full-time, Part-time Schedule: - Monday to Friday **Experience**: - Carpentry: 3 years (preferred) Work Location: In person

  • Senior IT Support Engineer, 3rd Line

    3 months ago

    Oxford, United Kingdom IT Search & Select Full time

    Our client are an investment management firm with multiple offices in the UK. They are currently looking for a Senior level engineer, coming from a MS support background to carry out internal support and project work to a growing customer base. You will be reporting to the IT Manager and working within a close knit team of 1st and 2nd level support...

  • IT Support Engineer

    2 weeks ago

    Oxford, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a dynamic and rapidly growing engineering company who are pioneering efforts to make Space and Earth’s orbits more sustainable. They currently require an IT Support Engineer to join their growing global IT team.   This IT Support Engineer position leverages a helpdesk ticketing system for efficient request and incident...

  • Senior IT Support Specialist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom IT Search & Select Full time

    Job Title: Senior IT Support Engineer, 3rd LineAbout the Role:We are seeking a highly skilled Senior IT Support Engineer to join our team at IT Search & Select. As a 3rd line support escalation point, you will be responsible for providing advanced technical support to our clients.Key Responsibilities:Provide expert-level technical support to clients via...

  • IT Support Engineer

    2 weeks ago

    Oxford, United Kingdom Holt Executive Full time

    Holt Executive are partnered with a dynamic and rapidly growing engineering company who are pioneering efforts to make Space and Earth’s orbits more sustainable. They currently require an IT Support Engineer to join their growing global IT team.  This IT Support Engineer position leverages a helpdesk ticketing system for efficient request and incident...

  • IT Support Specialist

    7 days ago

    Oxford, Oxfordshire, United Kingdom F5 Consultants Full time £30,000 - £45,000

    F5 Consultants is seeking a skilled IT Knowledge Engineer to join our IT Support Team. As a key member of our team, you will be responsible for providing technical support to internal users, working through tickets, and completing project-based work. You will have the opportunity to gain exposure to both AWS and Azure, as well as experience with Microsoft...

  • IT Support Specialist

    7 days ago

    Oxford, Oxfordshire, United Kingdom F5 Consultants Full time £30,000 - £45,000

    F5 Consultants is seeking a skilled IT Knowledge Engineer to join our IT Support Team. As a key member of our team, you will be responsible for providing technical support to internal users, working through tickets, and completing project-based work. You will have the opportunity to gain exposure to both AWS and Azure, as well as experience with Microsoft...

  • IT Support Specialist

    7 days ago

    Oxford, Oxfordshire, United Kingdom F5 Consultants Full time £30,000 - £45,000

    F5 Consultants is seeking a skilled IT Knowledge Engineer to join our IT Support Team. As a key member of our team, you will be responsible for providing technical support to internal users, working through tickets, and completing project-based work. You will have the opportunity to gain exposure to both AWS and Azure, as well as experience with Microsoft...

  • IT Support Specialist

    7 days ago

    Oxford, Oxfordshire, United Kingdom F5 Consultants Full time £30,000 - £45,000

    F5 Consultants is seeking a skilled IT Knowledge Engineer to join our IT Support Team. As a key member of our team, you will be responsible for providing technical support to internal users, working through tickets, and completing project-based work. You will have the opportunity to gain exposure to both AWS and Azure, as well as experience with Microsoft...

  • Senior IT Support Specialist

    1 week ago

    Oxford, Oxfordshire, United Kingdom IT Search & Select Full time

    Job DescriptionWe are seeking a highly skilled Senior IT Support Engineer to join our team at IT Search & Select. As a 3rd line support escalation point, you will be responsible for providing expert technical support to our growing customer base.Key Responsibilities:Provide advanced technical support for Windows, VMware, Azure, Office 365, and MS...