Front of House Welcome Host

2 weeks ago

Staines, United Kingdom Thorpe Park Full time

Front of House Welcome Host - Chertsey, Surrey

Job Type: Full Time - Seasonal (Fixed End Date)

What will I do?

Support the smooth and efficient operation of the Front of House department including Uniform and Staff & Guest Welcome Ensuring high standards within Thorpe Park for staff, Contractors, and visitors and that the site security procedures set are being adhered to. Source new items of uniform when required whilst monitoring stock levels. Communicate with managers regarding the grooming policy, standards, and uniforms. Link in with the payroll department when making any staff uniform deductions. Be the first point of contact for our staff, Business Visitors and VIP Guests. Deliver outstanding customer service. Support guests and staff with any queries and/or complaints. Ensuring that all administration procedures and processes are kept up to date and are well organised including post Operating till systems

Qualifications & Experience

An ideal candidate would:

Be organised Be able to work to deadlines Give excellent customer service Good knowledge of the park and its operation to support staff and guests. High level of computing skills Be able to lone work Problem solve and decision making techniques.

Benefits

Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get:

20 FREE tickets to any Merlin attractions worldwide        25% discount in our retail shops and restaurants    Opportunities to develop and have a longer term career in Merlin   Free bus from Staines station to the Park for all employees  40% discount online off LEGO, and much more

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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