Mortgage Services Sales Manager
4 weeks ago
- Competitive Basic Salary
- Commission
- Car allowance / company car
- Private Health Care
- Pension
- Generous Holiday entitlement
- Company discounts
- Fantastic training & development
- This role is responsible for the certification of those MSC's under their span of control.
- Develop a team of Mortgage Consultants to achieve their personal business objectives and specific performance and quality standards set by the company.
- Support the recruitment, development and retention of Mortgage Consultants in line with the Company's recruitment plan.
- Work closely alongside Estate Agency colleagues and the New Homes team to ensure a consistent and joined up approach is adopted in respect to all business development activities, ensuring that first appointment volumes are delivered in line with the business plans at all times.
- In conjunction with the Divisional Mortgage Services Director, implement, monitor and evaluate business plans to achieve the required growth in revenue from a range of income streams.
- Ensure that team members maintain best practice and adhere to all relevant legislation, promoting a consistent, high quality, customer-focused approach to business processes ensuring that the principles of Treating Customers Fairly (TCF) are adhered to at all times.
- Work closely with the Divisional Mortgage Services Director and the Training Team to continually review the training & development needs of team members.
- Deliver a challenging and rewarding environment which encourages staff to continually add value, improve ways of working and develop and grow personally.
- CeMAP qualification (or industry recognised equivalent) is a must have.
- Proven track record of being a sales leader with Mortgage services.
- Excellent level of technical and e-commerce knowledge particularly relevant to the housing and mortgage market.
- Experience in leading, developing, motivating and influencing sales people in a customer facing environment.
- An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
- Working knowledge of how to identify and maximise business opportunities within the estate agency environment.
- Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
- A good level of technical and e-commerce knowledge in order to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solution.
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