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IT Support Technician

3 months ago

Liverpool, United Kingdom Experis UK Full time

IT Support Technician x3 | Windows, Dell Kit, Mobile phones | Active SC Clearance needed:

Must have Active SC Clearance to be considered for this position at this time

Key Information:

  • Duration: 18 months - very highly likely extensions.
  • Pay: £140p/d - £200p/d hour Inside
  • Location: On site in Liverpool, potentially some remote working.
  • Start Date: ASAP
  • We are looking for two 2nd Line Support and one 1st Line Support Technicians
  • Active SC Clearance

The Key Requirements:

  • Proven experience in IT Service environment
  • Ideally certified in appropriate technologies, Dell and Windows to support business strategy
  • Provide IT Break/Fix Support (1st, 2nd line) either in person or remotely.
  • Escalate issues in line with company processes to ensure customer demands are met.
  • Ensure Department/Contract meets SLA performance targets
  • Supporting Dell kit, docking stations, keyboards, mice
  • Windows 10/11 environment
  • MS Outlook & Office 2016
  • Software Installation & some App support that comes with it.
  • Keep skills up to date with IT industry standards as appropriate to the role/contract
  • Understand and adhere to policies and procedures
  • Maintain and improve customer satisfaction levels

If you have have SC clearance and meet the above requirements, we'd love to hear from you

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.