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Upstream Mediation Worker

2 months ago


Cardiff, United Kingdom Llamau Full time

Being genuinely serious about reducing and ultimately eradicating youth homelessness means offering interventions at the earliest possible opportunity. In Llamau, our Early Identification, Intervention and Prevention Services (EIIPS) are seeking to do exactly that.

We have a number of new opportunities (both full and part time) across South East Wales to work in an environment that is exciting, innovative, challenging and rewarding and in which a significant difference can be made to the lives and futures of children, young people and families.

Role overview:

To provide preliminary advice, advocacy and support for young people in partnership with Advice and Support Workers.

To explore all aspects of potential prevention of homelessness in partnership with Mediation Workers / Advice Workers and partner agencies.

Flexibility around working times is required to meet the needs and wishes of young people and encourage maximum engagement in support / early access to advice and homelessness prevention, achieving the highest possible outcomes for individual’s lives.

To build/maintain positive working relationships with partnership agencies, limiting duplication for the young person, and ensuring all of their needs are met.

What do you need to be considered for this role?

A forward-thinking attitude to crisis response

The ability to remain calm and collected in challenging and traumatic situations

What’s in it for you?

We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles

You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays)

Enhanced Group Pension Scheme of 10% contributions (after qualifying period)

You’ll also have free access to an internal wellbeing and counselling team

You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring

You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

Reference: AM924773

Location: Cardiff

Contract: Full time 

Hours: 35 hours per week + on call duties 

The Company

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality. 

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.