Field Customer Support Agent

4 weeks ago

Home Address BB AA United Kingdom E.ON UK PLC Full time
Here's what you'll be doing

Salary – £34.285 & great benefits

Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you

We’re currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you’ll play an important role in helping our customers resolve their debts. You’ll work with our customers to support them with any future payments and help them find ways to reduce energy consumption.

We’ll provide you with all the equipment you need: smartphone, tablet, tools, uniform, vehicle and fuel card. After your training period, you’ll be able to earn extra as part of our achievable reward scheme, allowing you to top up your earnings based on delivering great outcomes to our customers. In time, there may also be the opportunity to learn how to install PAYG meters.

Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, as long as you meet your weekly working hours. With optional overtime you can also top up your earnings even more If you're looking for a role with real variety, independence, job satisfaction and the opportunity to help people please apply today

Key responsibilities include

  • Delivering excellent service to our customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.
  • Identifying new tenants through face-to-face discussions, Letting Agents and neighbours while complying with DPA (Data Protection Act).
  • Where necessary, leading a warrant team to force entry to customer premises to exchange/disconnect meters.
  • Recording job information using the appropriate paperwork or electronic equipment.


What we need from you
  • Previous experience gained within a customer facing role with a real desire to help customers.
  • Excellent verbal communication and negotiation skills.
  • Basic PC skills with the ability to use a smart phone and tablet.
  • Live within the area and happy to travel.
  • A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points).

  • Field Customer Support Agent

    2 weeks ago

    Home Address (M AD), United Kingdom E UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team....

  • Field Customer Support Agent

    1 week ago

    Home Address (M AD), United Kingdom E UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team....

  • Field Customer Support Agent

    3 weeks ago

    Home Address (HP FA), United Kingdom E UK PLC Full time

    Salary – £36,285 & great benefitsDo you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from youWe're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their debts. You'll work with our...

  • Field Customer Support Agent

    3 weeks ago

    Home Address (ex ab), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £34,655 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their...

  • Field Customer Support Agent

    3 weeks ago

    Home Address (BB AA), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their...

  • Field Customer Support Agent

    1 week ago

    Home Address (BB AA), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their...

  • Field Customer Support Agent

    1 week ago

    Home Address (HP FA), United Kingdom E UK PLC Full time

    Salary – £36,285 & great benefitsDo you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from youWe're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their debts. You'll work with our...

  • Field Customer Support Agent

    1 week ago

    Home Address (ex ab), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £34,655 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role in helping our customers resolve their...

  • Field Customer Support Agent

    3 weeks ago

    Home Address (OX XP), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £32,006, rising to £34,225 once competent & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role...

  • Field Customer Support Agent

    1 week ago

    Home Address (OX XP), United Kingdom E UK PLC Full time

    Here's what you'll be doing Salary – £32,006, rising to £34,225 once competent & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you We're currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you'll play an important role...

  • Field Customer Support Agent

    4 weeks ago

    Home Address (ex31 1ab), United Kingdom E.ON UK PLC Full time

    Here's what you'll be doing Salary – £34,655 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We’re currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you’ll play an important role in helping our customers resolve their...

  • Field Customer Support Agent

    4 weeks ago

    Home Address (OX4 4XP), United Kingdom E.ON UK PLC Full time

    Here's what you'll be doing Salary – £32,006, rising to £34,225 once competent & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We’re currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you’ll play an important...

  • Field Customer Support Agent

    4 weeks ago

    Home Address (HP19 0FA), United Kingdom E.ON UK PLC Full time

    Salary – £36,285 & great benefitsDo you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you!We’re currently looking for Field Support Agents to join our growing Field Debt Solutions team. Here you’ll play an important role in helping our customers resolve their debts. You’ll work with our...

  • Field Customer Support Agent

    1 week ago

    Home Address (M1 1AD), United Kingdom E.ON UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary - £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We're currently looking for Field Support Agents to join our growing Field Debt Solutions team....

  • Field Customer Support Agent

    2 weeks ago

    Home Address (M1 1AD), United Kingdom E.ON UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We’re currently looking for Field Support Agents to join our growing Field Debt Solutions...

  • Field Customer Support Agent

    2 weeks ago

    Home Address (M1 1AD), United Kingdom E.ON UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary - £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We're currently looking for Field Support Agents to join our growing Field Debt Solutions team....

  • Field Customer Support Agent

    1 week ago

    Home Address (M1 1AD), United Kingdom E.ON UK PLC Full time

    Field Customer Support Agent - Manchester South, Central and Salford area Here's what you'll be doing Salary – £34.285 & great benefits Do you enjoy helping people? Do you want a varied, flexible role with scope to progress? If so, we want to hear from you! We’re currently looking for Field Support Agents to join our growing Field Debt Solutions...

  • SMART Meter Engineer Support Agent

    1 week ago

    Home Address (CF10 1AA), United Kingdom E.ON UK PLC Full time

    SMART Meter Engineer Support Agent - Dual Fuel - Cardiff/Barry Here's what you'll be doing Salary – £42,316 & great benefits Are you a trained Meter Engineer? Do you want more flexibility in your role? Do you enjoy helping people? If so, we want to hear from you! We’re currently looking for SMART Meter Engineer Support Agents with electricity & gas...

  • SMART Meter Engineer Support Agent

    2 weeks ago

    Home Address (CF10 1AA), United Kingdom E.ON UK PLC Full time

    SMART Meter Engineer Support Agent - Dual Fuel - Cardiff/Barry Here's what you'll be doing Salary – £42,316 & great benefits Are you a trained Meter Engineer? Do you want more flexibility in your role? Do you enjoy helping people? If so, we want to hear from you! We’re currently looking for SMART Meter Engineer Support Agents with electricity & gas...

  • SMART Meter Engineer Support Agent

    2 weeks ago

    Home Address (CF10 1AA), United Kingdom E.ON UK PLC Full time

    SMART Meter Engineer Support Agent - Dual Fuel - Cardiff/Barry Here's what you'll be doing Salary - £42,316 & great benefits Are you a trained Meter Engineer? Do you want more flexibility in your role? Do you enjoy helping people? If so, we want to hear from you! We're currently looking for SMART Meter Engineer Support Agents with electricity & gas...