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MIS Manager
3 months ago
To be accountable for the technical administration of MIS applications and systems.
To line-manage the MIS team.Key Responsibilities
- To oversee and co-ordinate the technical and analytical services of learner information and data.
- To cultivate, develop and maintain effective, supportive working relationships with all users of the service, and to promote the service to all users.
- To be responsible for ensuring auditable systems exist and operate with regard to the processing of all learner data.
- To develop and maintain an expert knowledge of the various funding methodologies, and provide relevant training to staff as required.
- To ensure that staff are suitably trained to allow for flexible deployment within the Directorate.
- To lead on Customer Service excellence within your area, and ensure it becomes embedded.
- To keep abreast of developments relating to MI software and ensure these are accounted for in the planning process.
- To work with the Executive Director of Planning, Performance & Information to ensure a cohesive MI Strategy is developed and implemented.
- To contribute to management discussions and decisions related to the MIS software solutions used in the college.
- To lead the on-going development of relevant systems, including reports and dashboards, ensuring they meet the needs of customers, and to promote their usage within the college.
- To liaise with IT staff and external suppliers / contractors and plan effectively to ensure system ‘down-time’ is minimised, and systems’ performance is optimised.
- Ensure continuous development and improvement of professional knowledge.
- To build, develop and effectively manage the team using the college’s performance management system to ensure high performance and business efficiency.
- Any other duties, of a similar level of responsibility, as may be required.