Senior Team Leader Support Worker

1 month ago


Ingatestone, United Kingdom Ben Holden Ltd Full time

Job Title: Senior Team Leader Support Worker

Location: Ingatestone Essex

Salary: £17.50 - £20.00 per hour depending on shift times

Job Type: Part time - 30 hours per week

Job reference ZB002

About Us:

We are a Case Management company, commissioned to provide supervision and management to staff who are employed by the person they work for. When you join a team working with Ben Holden Ltd, you will receive excellent support from a specialist Case Manager and Registered Manager, access to exceptional training to develop your professional knowledge and expertise, and the benefit of forming a meaningful relationship with the person you will be working with, to make a real difference to their life.

The Role:

  • We are looking to expand Robbie's current team to support his busy and active life. This team now requires a leader to provide line management to Robbie's support workers daily basis. This role will be split between providing face to face to support to Robbie and leadership/administration tasks
  • Robbie requires day and nighttime support with all his activities of daily living. Robbie lives in an adapted property with his parents and siblings. He attends a specialist school as a day student, Monday to Friday.
  • Robbie is a 13-year-old boy you sustained a brain injury at the time of his birth. He has a diagnosis of Cerebral Palsy, Epilepsy and Autistic Spectrum Disorder. Robbie receives nutrition and hydration via gastrostomy (feeding tube). He is hearing impaired and is reliant on hearing aids. Robbie uses Makaton Sign Language. He is a wheelchair user and is reliant on medication daily and in emergency situations
  • Robbie can at times exhibit some challenging behaviours when overwhelmed or frustrated and needs understanding and kind support workers to be responsive to his needs. Training will be provided
  • Robbie enjoys YouTube and playing with his virtual reality headset. He loves messy play and using his trampoline. Robbie enjoys visiting theme parks with his family. He requires full adult support to access activities, meet his needs and to ensure his safety

Roles and Responsibilities:

  • To provide line management to Robbie's team of support workers with the support of his case manager
  • To act as a supportive, approachable, and confident leader of the team
  • To write care plans and risk assessments to promote enriching and safe support for Robbie
  • To adhere to local policies and procedures and demonstrate this in daily conduct
  • To liaise with Robbie's case manager regularly regarding the functioning of his support team, celebrate success, report concerns, and seek assistance as required
  • To meet Robbie's personal care and hygiene needs. To include washing, dressing, skin, teeth, hair, and nail care.
  • To enable and promote pursuing therapeutic and leisure activities for Robbie both at home and in the community
  • To support Robbie in fully engaging in family life

Skills and Experience:

  • Ability to work independently as a leader and as part of a team
  • Experience and knowledge of cerebral palsy and working with young people with complex health needs and behaviours that challenge
  • Experience of line managing a team
  • Experience of writing care plans and risk assessments
  • Robbie and his family have a positive attitude and a zest for life, they value support workers who are friendly and positive, and who are willing to support them both at home and in the community. Support workers will also need to respect their privacy
  • Experience of working in a family home is an advantage
  • Use of safe moving and handling practices and a willingness to refresh skills and learn further
  • Ability to keep accurate care records
  • Follow local policies and procedures

Current Shift Patterns:

Term Time Weekdays

6:00 until 9:00 and then 15:00 until 20:30

Term Time Night Shifts - Sunday to Thursday

20:00 until 6:15

Weekend days and School Holiday's weekdays

08:15 to 20:30 - Split shifts

Night-time Support at Weekends - Friday and Saturday and school holidays

20:15 - to 8: 30

BHL is committed to the protection of individuals from avoidable harm and abuse. This role is exempt from the Rehabilitation of Offenders Act, and it is a criminal offence for people who are barred from working in regulated activity to apply for this role.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Care Manager, Senior Care Assistant, Healthcare Team Leader, Team Leader, Care Work Assistant, Resident Care Worker, Support Assistant, Healthcare Assistant may also be considered for this role.



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