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Senior Support Worker

3 months ago


Colchester and Tendring positions available, United Kingdom Mid and North East Essex Mind Full time

The North East Essex Sanctuary is a new service that will provide support to those who are at risk of experiencing a mental health crisis. The senior support worker is part of an experienced team who provide emotional support to people through active listening, de-escalation and distraction techniques prevent unnecessary referrals to secondary mental health services, A&E departments, and other emergency services.

 The post holder will assess, monitor and support individuals on a one to one basis and provide individualised support plans for people who may drop in or be referred to the service. The post holder will also provide support to the support workers and volunteers within the service. The Sanctuary operates from two central locations, one in Colchester and one in Clacton with outreach in Harwich to offer the much-needed service to our local communities.

The Sanctuary operates 365 days a year between 10am and 11pm and operates a shift pattern to accommodate the hours.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle, and financial benefits to ensure that we fully support our employees. These include:

  • 36 days holiday including 8 bank holidays (pro rata for part time); Annual holiday purchase scheme
  • Competitive pension; expert supervision and peer support.
  • Recruitment referrals, training and development, flexible/agile working;
  • Annual wellbeing day; an extended lunch break each week;
  • Onsite parking at most locations;
  • Company sick pay based on length of service and a charity worker discount scheme.