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Administrator

4 months ago

Knaresborough, United Kingdom Swift Temps (North West) Ltd Full time

Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles.

Due to a period of growth for the business our Harrogate based client are on the lookout for Administrators to join their expanding on a full-time permanent basis.

The role:

As an Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives.

The package:

  • Monday to Friday
  • Full time permanent position
  • Location: Harrogate (Must be able to commute to Harrogate)
  • Salary on offer: £23,000 basic OTE £28,000
  • 32 days annual leave including bank holidays.
  • 12 months FREE gym membership
  • Regular team social events throughout the year, company awards, length of service and much more
  • Continuous training throughout your career
  • Free parking on site
  • Death in Service

Key Responsibilities:

  • The Administrator will assist the sales team in preparing and processing finance applications for customers.
  • The Administrator will answer inbound calls in a timely manner and in line with the company's expectations.
  • Keep account managers up to date with any sales progression.
  • Coordinate closely with customers to gather required documentation and information.
  • Liaise with financial institutions and underwriters to secure financing approvals.
  • The Administrator will generate and review finance agreements and related documentation.
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Provide timely and effective communication to customers regarding their application status.
  • Support the sales team in managing incoming inquiries and scheduling appointments.
  • Collaborate with internal departments such as operations and finance to streamline processes.
  • Assist in resolving customer inquiries and concerns in a professional and courteous manner.
  • Contribute to achieving sales targets and objectives through proactive support.

Qualifications and Skills:

  • Previous experience in a sales support or administrative role.
  • Strong attention to detail and excellent organisational skills.
  • Proficient computer skills, including experience with CRM software and Microsoft Office.
  • Ability to work effectively in a fast-paced environment and prioritise tasks accordingly.
  • Excellent communication and interpersonal skills.
  • Knowledge of finance and lending practices is a plus.
  • Proactive problem-solving abilities and a customer-focused mindset.

An opportunity not to be missed

Apply today and contact Arsalan Mohammed at Swift Placements.