Receptionist
4 weeks ago
Provide reception and general office support for our busy team
Be the first point of contact for members of the public contacting Glass Door, answering the phones and logging all calls; dealing with incoming enquiries by telephone, email, website feedback or voicemail; passing on queries to colleagues as appropriate. Manage enquiries from guests and either responding to these or referring them to caseworkers as appropriate. Be responsible for day-to-day management of the office by dealing with incoming and outgoing mail (including franking and delivery to the post office). Manage the meeting rooms and meeting room calendars. Monitor office equipment to ensure functionality and report any breakages or repairs needed (including IT) and re-ordering office supplies, etc. Be responsible for monitoring parking in front of the office and ensuring management and safe storage of keys for the charity’s motor vehicles. Assist the Office Manager with organising volunteer help for appropriate office tasks. Keep our offices organised and tidy (including storage of office materials, tea and coffee etc.). Carry out ad hoc tasks as requested by the Office Manager. Provide ad hoc support to the casework team e.g. keep in touch.Support our Fundraising, Communications and Volunteering functions
Help to process deliveries of physical donations; scan cheques and ensure cash donations are recorded, secured in the safe and the Fundraising and Communications (FRC) team are notified. Provide ad hoc support to the FRC team such as ordering stationery / supplies, sorting equipment / doing stock checks and assisting with mass mail outs.-
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Receptionist
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Receptionist
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