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4 months ago

Carlisle, United Kingdom The Inn Collection Group Full time
Front of House Team Member - The Ullswater Inn

What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes.

The Ullswater Inn offers a fantastic location on the southern shore of Ullswater, offering spectacular views of Helvellyn. In the heart of the Lake District, pull up a seat and drink in unrivalled views across Ullswater.

At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do.

The Ullswater Inn is now looking to recruit a Mobile Bar Team.

We have an exciting new opportunity for flexible, skilled bar and front of house professionals. We need a team to support our busy Lake District Inn.

The role is newly created and will involve travel to sites with other members of the team from Penrith and Carlisle to The Ullswater Inn (car-share) . The Driver will require a full driving licence and own transport. The driver will receive a higher rate of pay of 14.00 per hour and Mileage will be covered.

The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

Why Join Inn?
- Extra paid holiday in month of your birthday
- 50% off food in any of our Inns
- 1 bed and breakfast in any of our Inns during January, February or March
- 1/3 off room bookings all year round
- Friends & family pass - 15% off bed and breakfast rate
- 50 on the day bookings for bed and breakfast at any of our Inns
- Employee Assistance Programme - 24/7 confidential support
- Weekly pay available
- Tronc (...that's tips to me and you)
- Working for Best Pub Employer at the Publican Awards
- Paid breaks in our Inns
- Work for an Employer that gives back to their local community via our Give INN Back scheme
- Mental Health awareness within the workplace - Training provided for all managers
- Flexible working available

The Ullswater Inn offers a fantastic location on the southern shore of Ullswater, offering spectacular views of Helvellyn. In the heart of the Lake District, pull up a seat and drink in unrivalled views across Ullswater.

We are looking to recruit a strong team of all skills and levels - but most importantly, made up of people who live and breathe our Inn Collection Values of Customer Focus, Courage, Execution, Honesty, Respect and Results.

A successful Support Bar Mobile Bar Team Member will:

  • Preferably be someone with previous experience working in a customer-facing role.
  • Be enthusiastic and passionate about food and beer and people.
  • Deliver excellent customer service and great teamwork in a fast-paced and pressurised environment.
  • Be someone who can deliver the experiences they would like to receive themselves.
  • Flexible and adaptable to change with short lead time.

    Duties include:

    • meeting and greeting customers
    • taking food and drink orders
    • bar service
    • general duties to add value to customer experience
    • working with the kitchen team to deliver great food
    • delivering bills and taking payment efficiently
    • being supportive and proactive with your team
    • sticking to standards to keep everyone safe
    • anything else that makes a memorable visit for our customers