Parts Advisor
1 month ago
Parts Advisor - Porsche Bournemouth
Salary £26,862.26 pa, Plus OTE
45 Hours Full Time
Create experiences you can be proud of.
Working with world-class brands as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you
33 days' annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
Retail discounts that save you money every day
Gym discounts, cash healthcare plans, and a cycle-to-work scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme and Sharesave scheme to grow your savings
Family-friendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
An internal colleague recognition system to celebrate achievements
A community volunteering day
What you'll do day to day
Provide an outstanding level of customer care to those
Advise customers on parts availability
Provide advice on suitable parts to fit the customer's requirements
Monitor and manage stock levels
Monitor and arrange stock delivery
Obtain and process payments in a timely manner in adherence to Inchcape policy
Maintain accurate customer records on our systems
Helpful skills and qualifications
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
Excellent communication and organisational skills
A passion for delivering an incredible experience to all, whether internal or external customers
IT Skills including previous use of web systems, email and Microsoft excel
Excellent time management skills and the ability to work under pressure
Previous experience in a target driven role
Full UK driving licence
Who we are
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
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