Technical Writer

Must have Engineering background
Contract Technical Writer
Duration: currently until end of 2024 but potentially may be extended
Location: Near Gloucester (hybrid, min 50% on-site or as required)
As part of the Technical Communications team, you will create and update operating and maintenance content with relevant experts. You will support the engineering project team, facilitating the creation of high-quality and accurate technical documents such as assembly and test procedures and user guides. This is for exciting new projects involving hardware and some software and will provide a great opportunity to work closely with the engineering team. You must be a self-starter with strong writing and communication skills, capable of planning your work and delivering to tight deadlines. You will be required to work closely with engineers to help them document assemblies of the product often while observing the build. You will be required to produce user documentation to agreed corporate standards and timescales, mostly assembly and maintenance procedures.
You must be able to take technical information and present it in a clear and concise form that can be understood by a global audience.
Key responsibilities:

• Create, update, and maintain technical assembly, maintenance, and operational content by working closely with project engineering teams.
• Work closely with the engineers to observe the assembly of products and to document the procedures.
• Write structured documentation in a content management system that maximizes comprehension and ease of use.
• Produce clear, concise, and accurate content for a wide range of users including users whose first language is not English.
• Edit documents supplied by subject matter experts according to corporate standards and style.
• Get source information from internal project documentation sources such as CAD drawings, specs, and interviews with project team members as well as from change request tickets.
• Manage review cycles and incorporate review comments.
• Produce and edit graphics such as taking photos during engineering assembly, cropping photos, adding callouts, and repurposing engineering CAD models to produce renders/exploded views.

Experience and skills:

• Strong technical writing and editing skills with at least two years of technical writing experience.
• An understanding of a content management system and working within a structured authoring environment.
• An understanding of Simplified Technical English would be useful.
• Experience working in an engineering environment and documenting hardware assemblies.
• Experience with software such as PhotoShop, Illustrator or Creo to create and edit images.
• Good organizational and interpersonal skills to manage the flow of information from contributors and reviewers.
• Strong team player with excellent communication skills.
• Strong attention to detail, with an eye for improving existing work.
• Self-starter, independent, fast learner, can-do attitude, and great interpersonal skills to help us create great user documentation.

---