In-House AV Technical Support

2 weeks ago


Surrey, United Kingdom Sys-Teams Limited Full time

Job Purpose:To give in depth telephone response to various AV contracts
Reporting to:Engineer & Operations Manager

Key Focus

To support the maintenance team with a more in-depth technical knowledge and understanding of AV systems.

Key Skills

High level of AV knowledge from an installation understanding.

Communications

Polite, confident and professional telephone manner

Able to work as part of a team, or if required, under own initiative.

Organisation

Attention to detail.

Calm under pressure, showing good time management skills.

General Administration

Duties

Responding to complexed technical calls

Work towards passing on knowledge helping trainees understand the more technical side.

Understanding call logs/asset management

Understanding the various contracts and their differences

Completion of relevant paperwork

Understand goldstock levels and assigning equipment when needed.

Book engineering resources for call outs

Have an understanding and complete weekly service reports.

Programming.

Site visits if required.

Package

Competitive Basic Salary

Communication bonus

Parking

ADZN1_UKTJ



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