Despatch Coordinator

1 week ago

Worcester Hereford and Worcester, United Kingdom Pertemps Full time
Despatch Coordinator
Location: Worcester WR4
Working Hours: 14:00 - 22:00 (static)
Salary: £27,081 per annum
Contract Type: Permanent

MAIN TASK & KEY RESPONSIBILITIES
  • Ensure all warehouse shipments are batched using the correct shipping methods and picks are created.
  • Sign off and investigate any nil stocks, reporting significant discrepancies to the Warehouse Manager.
  • Ensure picking is performed using the fastest route.
  • Resolve any failed shipments, dispatching these orders manually if necessary.
  • Check the system to ensure all orders have been processed.
  • Report any fraud checks, address issues, etc., to Customer Services for assistance/approval.
  • Issue staff workloads and ensure that all tasks align with the shift manager's instructions.
  • Supervise warehouse personnel to ensure the smooth running of the order dispatch operation, including training and performance management.
  • Ensure that productivity levels and efficiencies in warehouse operations are achieved.
  • Motivate and inspire the team by developing team spirit and potential to maximize team performance.
  • Maintain a high level of quality & accuracy regarding order dispatch and ensure targets are achieved.
  • Collaborate with other departments to ensure timely order fulfilment and inventory control.
  • Implement and enforce health and safety protocols to maintain a safe working environment.

PERSONAL SKILLS REQUIRED
  • Proven experience in a warehouse/distribution environment.
  • Strong leadership skills with the ability to effectively supervise a team.
  • Effective communication skills.
  • Computer literate, proficient with email and spreadsheets, experienced in warehouse data systems.
  • Demonstrable problem-solving abilities and quality awareness.
  • Able to work within a fast-paced environment to ensure company requirements are consistently met.
  • Strong organisation skills and time management.
  • Able to work independently and as part of a team.
If you would like to be considered for the role, please click "APPLY".

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