Assistant Care Manager

3 weeks ago

West Sussex, United Kingdom West Sussex County Council Full time

About Us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. If you are thinking why join West Sussex there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance.

This is a great opportunity for you to join us as an Assistant Care Manager in our Safeguarding Hub. You will act alongside our social work Team and health care colleagues responsible for delivering a statutory social work service to adults in the locality of West Sussex.

Safeguarding Hub:

    • act as single point of contact for all safeguarding adults' referrals
    • carry out the initial triaging and decision making for safeguarding referrals
    • carry out risk assessments
    • agree and initiate initial safeguarding plans
    • work in partnership with other agencies including police, service providers, housing and so on in relation to managing risk
    • provide support and expertise to Adults' Services and partner agencies in relation to statutory safeguarding duties and processes.

The team cover the whole of West Sussex and receive referrals from a wide range of sources, including:

    • members of the public
    • concerned family and friends of a resident
    • the police
    • the ambulance service
    • health colleagues
    • care homes
    • other care providers.

About The Job

Salary: £27,334 to £29,777 per annum
Working Pattern: Full time, 37 hours per week
Contract Length: Permanent
Location: County Hall North, Horsham

Do you have experience within the Social Work sector?

Are you passionate about providing quality care to the community?

Do you want to #BeTheDifference?

We are looking for a self-motivated, collaborative new assistant care manager to join our Safeguarding Adults Hub. The successful candidate will be assigned their own portfolio working alongside Health, Community and Third Sector colleagues. You will be forward thinking and able to take the initiative when required whilst remaining calm and professional during particularly stressful or challenging times.

Workers within the Safeguarding Hub make decisions about whether referrals need to be taken forward as safeguarding concerns or enquiries, or whether another route is more appropriate, for example, an assessment of the person's social care needs.

A priority for the team is to ensure the person being referred is kept central to the decision making process. This means seeking their views, or the views of those close to them in terms of what they would like to achieve from the process. It may also mean undertaking assessment of the person's mental capacity and seeking representation for them where they are unable to make decisions for themselves.

As with all our teams, partnership and collaborative working is a vital aspect of decision making and the hub have close links with Sussex Police, the ambulance service, Care Quality Commission and health services. They also work really closely with hospital and community teams, both in terms of referring people on after the initial triage and planning and also in acting as a point of contact for safeguarding advice and guidance. They also frequently support other areas of Adults' Services and less experienced workers.

Experience and Skills

Key Skills (please cover within your application):

  1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
  2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.
  3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
  4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.

Qualifications and/or experience:

  • GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
  • NVQ Level 3 in Care. Desirable
  • Experience of providing support/working with people in a Social Care environment.
  • Experience of forming effective working relationships within a multi-agency setting.
  • An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
  • Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05144.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

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