Strategy and Operations Senior Associate

2 weeks ago


London, United Kingdom JPMorgan Chase & Co. Full time

As a Strategy and Operations Senior Associate, you will partner with multidisciplinary teams across operations, technology, data analytics and finance to redesign how the bank delivers a seamless and enhanced client experience for Markets Onboarding.

It is an exciting opportunity for an individual to work on meaningful and high-impact initiatives that enable the target state vision for client onboarding and other future initiatives, whilst continuing to build on a set of transferrable skills.

Our team operates as an in-house consulting function and we focus on identifying, developing and executing on long-term strategic initiatives to drive overall business performance, grow and scale our operating model while enabling digital innovation within the Corporate & Investment bank.

Job responsibilities:

  • Lead strategy development of business initiatives to define and establish target state operating models across functions and asset classes
  • Deliver go-to-market strategies for market-leading in-house and vendor solutions in collaboration with cross-functional partners
  • Conceptualize, develop and test minimum viable products (MVP) to solve critical business problems and help to scale successful use cases client onboarding lifecycle
  • Manage cross-organizational transformation agenda - own and execute on key program deliverables while measuring success against clearly defined milestones/ roadmap
  • Accelerate the adoption of emerging and cutting-edge technologies such as Artificial Intelligence and Machine Learning within the firm to deliver overall business value

Required qualifications, capabilities and skills:

  • Problem-solving skills to solve complex business problems using a data-driven, rigidly structured and hypothesis-based approach
  • Modelling skills to provide quantitative and conceptual analyses to cross-functional executive-level managers
  • Data analytics and visualization skills to interpret, analyse and synthesize data using Tableau, Alteryx, QlikView, SQL, Python, Excel, PowerPoint etc.
  • Communication skills to be able to interact clearly and effectively (both written and spoken) with a wide audience across all levels in the corporate hierarchy, including executive-level managers
  • Interpersonal skills to influence, lead and establish trust-based relationships with both internal and external stakeholders in order to drive our strategic agenda and better serve our clients and the firm


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