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Sales Associate

2 months ago

Ashford, United Kingdom Vans Full time
Sales Associate (part-time)

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience

We’re looking for passionate Sales Associates (perm, part-time; 8 hours & 10 hours per week) to join our Timberland team based in Ashford.

As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

Let’s talk about the role

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Associates help deliver a memorable retail experience by:

  • Providing the highest level of customer service, ensuring that all customers are treated with respect
  • Developing a thorough knowledge of products in store
  • Maintaining merchandising standards in accordance with brand guidelines
  • Keeping up to date with current trends and the brand’s place within the market
  • Following all operational procedures in the store and in the stock room.

What makes you the perfect Sales Associate?

  • You love interacting with customers and set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have a positive can-do attitude, facing all situations in the store.
  • You are passionate about our brand, fashion, and retail in general.
  • You have excellent written and verbal communication in English (another language is a plus but not necessary).
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary.

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Along with a competitive salary, a bonus and pension scheme, and staff discounts (we offer 50%), you will have:

  • Career ownership, enabling you to build your knowledge and experience across different brands.
  • A supportive feedback-based culture where respect and integrity guide us in what we do.
  • Tailored training, from an induction to ongoing online and face-to-face training sessions.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.

If you liked what you have read and want to join our team, we would be keen to hear from you

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

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