Technology Change Director

1 month ago

Knutsford, United Kingdom Barclays UK Full time

Role Title: Technology Change Director

Location: Radbroke / Glasgow

What will you be doing

Overall purpose of role

The role is responsible for leading and improving IT change performance, process and practices across Group Technology.

In fulfilling this role, the role holder is accountable for the overall Technology Change Strengthen Plan, measuring improvements, mitigating risks and increasing change success rates.

Key Accountabilities

Global Technology Change Lead, providing thought leadership, technology change data, internal and external trends and insights

Direct and oversee the end-to-end Technology Change Strengthen plan

Works in partnership with Change Standard Owners, CIO’s, Operational Risk and Audit to ensure strategic improvements to change processes and practices are controlled, monitored and measured

Work collaboratively across the Bank to ensure successful adoption of the IT Change Management Standards and Controls

Maintain an effective IT Change control environment through end-to-end process mapping of the ‘as is’ and forward engineer the ‘to be’ state inc. Approval Process, stage gates, governance etc.

Illustrate the full end to end Technology change process simply, whilst connecting all change strengthen related initiatives in to one simple view

Responsible for identification and tracking of all IT change strengthen opportunities e.g., Issue categorisation, lessons learned, colleague training, repeated issues etc

Establish effective governance e.g., Change Strengthen SteerCo and Working Group

Responsible for producing and presenting read acrosses of thematic IT Change related risks, issues, themes and opportunities to senior management and stakeholders as applicable

Actively manage the internal engagement model for IT Change with Operational Risk, Internal Audit, Compliance, Controls Assurance and Regulatory engagement teams

What we’re looking for

Essential Skills/Basic Qualifications:

Proven IT Change SME - solid experience of delivering and leading change in large and complex environments

Extensive knowledge of change management processes, practices, standards and controls

Experience of acting within a regulated environment, dealing directly with regulators and satisfying regulatory requirements associated with technology change risk and control

Hands on experience with modern technologies but also experienced in migrating from legacy technologies

Proven ability to lead technical staff in technology, security, supplier, information and data management control strategy

Experience of working across large global multi-national corporations, multi-cultural environments with different time zones

Experience of leading audit and operational risk meetings, engagements & inspections

Skills that will help you in your role

Desirable skills/Preferred Qualifications:

Educated to a minimum degree level or equivalent

Relevant qualification in Change, Technology, or related Risk Management qualification

Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solution

Ability to understand/clearly articulate challenges facing the business and develop an appropriate solution

High level of attention to detail, excellent communication skills in English both verbally and in writing

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