Event Sales Executive

4 weeks ago

Edinburgh, United Kingdom Sodexo Full time
With the popularity of our beautiful venues and events continuing to grow, we are excited to expand our Sales & Events team and welcome exceptional new talent into this newly created role.
You will be responsible for reactive sales enquiries at some of the most spectacular venues in Edinburgh including, National Museum of Scotland, Assembly Rooms and National Galleries of Scotland. 
You will provide our customers with a motivating and exemplary sales experience and identify their needs to convert opportunities at a consistently high level.
Heritage Portfolio's prestigious client base knows they can trust us to deliver a service from start to finish, and our reputation for professionalism, innovation and sheer artistry means we have won a plethora of awards.
Main Responsibilities
  • Identify new leads for the Business Development team in order to establish new opportunities.
  • Ensure all enquiries and quotes are responded to and produced to the agreed high standard in a professional and efficient manner with all responses sent out on the same day and followed up within 24hrs.
  • Manage the end-to-end life of an enquiry from proposal quotation through to booking and confirming in a professional and timely manner. 
  • Build lasting relationships with clients through creating an exemplary customer experience by gaining and recording insights and therefore encouraging repeat business and referrals. 
  • Manage data quality by ensuring 100% compliance on CRM systems and ensure customer data security.
  • Ensure all relevant marketing collateral, venue hire, and package pricing is in place for the venue and checked regularly
  • Work closely with Venue GMs and Event Design team to ensure smooth customer journey.
  • Understand the local & regional market in order to sell effectively against the competition from both the venue and catering perspective.
  • Assist with entertaining, site visits, sales missions, networking and exhibitions and at all times act as an ambassador for Heritage Portfolio and the venue client.
For a full list of responsibilities please review the attached job description
The ideal candidate
You will have a strong background in hospitality sales and a proven track record of meeting and exceeding customer and sales targets.  You will have a genuine passion for cultural destinations with the ability to learn and become a knowledgeable sales ambassador for our magnificent client venues.
You will also have:
  • A strong knowledge of the local market 
  • The will to be a strong team player with a 'can do' attitude. 
  • A Foodie passion 
  • The ability to build strong client relationships and understand their needs.
  • Excellent people skills
  • Excellent communication verbal & written skills
  • The ability to work under pressure and deliver measurable sales targets.
  • Excellent time management and organisational skills 
  • Proven negotiation skills
  • Flexibility- (some Saturday shifts may be required due to the nature of the business)
Site Base: Heritage Portfolio, Edinburgh
What we offer
£26,000pa - £28,000pa + great bonus and benefits as well as countless opportunities to grow within the company
If you are customer centric and have the desire to deliver the optimum client service, we want to hear from you Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive.                                                                                                                                

Keywords:

events, event sales, hospitality, event enquiries, sales, CRM, venue event sales

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