Customer Assistant

2 weeks ago

BANGOR, United Kingdom MARKS&SPENCER Full time
Customer Assistant - Safety Officer - Bangor NI - 37.5hrs permanent

Week 1:

Monday: 07:00 - 15:00

Tuesday: 07:00 - 15:00

Wednesday: 07:00 - 15:00

Thursday: 07:00 - 15:00

Friday: 07:00 - 15:00

Week 2:

Monday: 07:00 - 15:00

Tuesday: 07:00 - 15:00

Thursday: 07:00 - 15:00

Friday: 07:00 - 15:00

Saturday: 07:00 - 15:00

Due to operational requirements, this role is suitable for 18 years and over.

Purpose

You use your training to support Fire, Health and Safety practices in your store. To assist the store manager (and his/her management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety.

Responsibilities

- Help maintain a store that provides a safe, secure and healthy environment for all persons on the premises

- Be a figurehead for all matters relating to Fire, Health & Safety

- Create a working relationship with the store manager based on trust and reliability

- Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly

- Be proactive in regards to sales floor trading moves, ensuring these are carried out correctly and in a safe manner

- Maintain and update the Fire, Health & Safety store noticeboard

- Ensure all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.)

- Support the store training team with the Induction of new staff for fire, health & safety matters

- Carry out regular reviews of the store accident database to ensure all incidents are accurately reported and investigated

- Support the store First Aid team to ensure provision is sufficient and in accordance with policy

- Complete a weekly review of the Opening and Closing Book to ensure all tasks have been correctly completed and follow up issues with store management

- Complete risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date

- Participate in consultation with store BIG and the Regional FHS Network Group

Key Relationships

- Store Manager

- Store management teams (Commercial, C&H, Foods and Operations)

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