Compliance Assurance Manager

4 weeks ago


Chatham Kent, United Kingdom InterQuest Group Full time

Are you passionate about ensuring adherence to regulatory requirements and delivering excellent customer outcomes? We are seeking a dedicated individual to join our team as a Compliance Assurance Officer. In this role, you will be responsible for conducting risk-based assurance activities across our organization in line with the Group Annual Compliance Assurance Plan.

Key Responsibilities:

  • Conduct timely Compliance Assurance reviews, focusing on Customer Journeys and Thematic Reviews, to ensure compliance with policies, procedures, and regulatory requirements.
  • Identify and assess the impact of Compliance and Conduct breaches, communicating implications to relevant stakeholders and facilitating actions to address issues identified.
  • Take ownership of operational objectives and performance standards, ensuring compliance and delivery of high-quality assurance activities.
  • Prepare concise and accurate reports, highlighting findings and recommendations for improvement or remediation actions.
  • Conduct focused customer outcome reviews across various product lines, leveraging expertise to assess outcomes and propose enhancements.

Qualifications and Skills:

  • Demonstrated understanding of regulatory requirements and compliance frameworks.
  • Strong analytical skills with the ability to identify risks and issues effectively.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
  • Proven ability to collaborate effectively with cross-functional teams and stakeholders.
  • Detail-oriented with a commitment to accuracy and thoroughness in all tasks.


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