Senior End User Computing Engineer

3 weeks ago

Manchester, United Kingdom NCC Group Full time

Role: Senior End User Computing Engineer

Location: Manchester, there is a requirement to be in the Manchester office 1-2 times a month

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business…

The Opportunity:

We are seeking an experienced and highly skilled Senior EUC (End-User Computing) Engineer to join our IT department. This role focuses on managing and optimizing our Windows environment, ensuring seamless integration between on-premises Active Directory and Azure AD, and leveraging Intune for device management. As a Senior EUC Engineer, you will play a critical role in designing, implementing, and supporting our end-user computing infrastructure, providing our team with the tools they need to excel in their roles. The role will have management responsibility for one direct report (previous management experience is not required).

Key Accountabilities:

  • Design and Implement EUC Solutions: Develop and deploy end-user computing solutions, with a focus on Windows operating systems, to enhance productivity and security.
  • Active Directory Management: Manage and maintain on-premises Active Directory environments, including user account management, group policies, and organizational units.
  • Azure AD Integration: Oversee the integration of Azure Active Directory, ensuring seamless synchronization and access management between on-premises and cloud-based environments.
  • Intune Device Management: Implement and manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM) to secure corporate data and applications.
  • Technical Support and Troubleshooting: Provide advanced technical support for complex issues related to end-user devices, ensuring minimal downtime and optimal performance.
  • Security and Compliance: Ensure that all EUC systems and processes comply with company policies and industry standards, focusing on data protection and cybersecurity.
  • Project Leadership: Lead and contribute to IT projects, including migrations, upgrades, and rollouts, ensuring they are completed on time and within budget.
  • Documentation and Training: Develop and maintain comprehensive documentation for EUC systems and processes, and provide training to end-users and IT staff as needed.

Minimum Requirements :

  • Educational Background: Microsoft certifications will be advantageous.
  • A minimum of 5 years of experience in EUC engineering or a similar role, with a strong focus on Windows environments and Active Directory.
  • Proficiency in managing Windows operating systems and related technologies.
  • In-depth knowledge of on-premises Active Directory and Azure AD, including configuration, management, and troubleshooting.
  • Experience with Microsoft Intune or similar MDM/MAM solutions.
  • Familiarity with scripting and automation tools (e.g., PowerShell) to streamline processes and improve efficiency.
  • Strong analytical and troubleshooting skills with a proactive approach to identifying and resolving issues.
  • Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
  • Ability to work collaboratively in a team environment and contribute to team success.

Behaviours:

  • Focusing on Clients and Customers.
  • Working as One NCC.
  • Always Learning.
  • Being Inclusive and Respectful.
  • Delivering Brilliantly.

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

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