Remote - IT support Engineer
4 weeks ago
Technical Support Engineer
£33,000 to £44,000 per annum - Gloucester - Office Based - 24/7 Support (Week On-3 weeks Off) - Dynamic Environment - Pension
This opportunity at a well-established telecommunications and broadband company, that works with Military, Government, Transport, and Utility markets across the UK, presents a chance for you to join a robust team with diverse specialisations. Following significant investment, my client seeks a motivated technical support engineer to contribute to the team's strength, with potential career growth opportunities.
The successful candidate must have a basic understanding of telecom technologies such as PDH, SDH, ethernet/IP, MPLS, GPON, DWDM, Cellular and Wireless networks. Also exposure to a variety of SNMP network system running Linux, Solaris and Window servers. As my client provides 24/7 support to it's customers, an ability to participate in a 'week on - 3 weeks off' out of hours rota is essential. This will take the form of phone and email support and the occasional site visit if and when required.
Familiarity with Cellular RTE, Routing & Switching protocols and network synchronisation.
Ability to conduct testing and produce comprehensive test documentation & reports.
Aptitude for training team members and customers.
Experience with remote management platforms.
Comfortable engaging with both customers and suppliers on technical and project related matters.
Available to carry out field activities as and when the business requires.
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