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Sales and Customer Service Advisor
1 month ago
Sales And Customer Service AdvisorBidefordHours: 22 | Mon-Thur (10am - 4pm).We are looking for a Sales and Customer Service Advisor to join our high street branch in Bideford. You will be working on the reception desk managing the diary for the Audiologist, making calls to customers and providing a warm welcome to anyone who comes into your shop.We can offer you the opportunity to earn commission while doing your daily duties and be part of a close-knit global team that offers world-class training, as well as international opportunities.Our Sales And Customer Service Advisors are an integral part of our Amplifon family, ensuring exceptional standards of care and communication are delivered at all times, supporting and working in harmony with our audiologists.Manage the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing customer.
Regularly review the clinic customer database identifying all appointment opportunities in an effort to increase clinic performance with minimal supervision.
Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit
Manage the relationship with existing and potential customers to offer appropriates promotions, appointments and hearing solutions
Manage the look & feel of the store in line with Amplifon guidelines & standards; Manage stock levels in the shop ensuring you always have the right amount of products
Computer literate including basic knowledge of Outlook, Teams, OneDrive, with previous experience of working on internal databases or appointment booking systems preferred
Sales skills, with the ability to support audiologists in achieving sales targets
A pro-active mindset, with a willingness to be flexible, agile & react positively to change
Ability to develop strong working relationships with other HAAs, CCCs and all Support Office departmentsSelf-motivated with the ability to work with minimal supervision and take ownership to solve problems
Starting with this role Amplifon will offer development opportunities towards more senior roles within the company.
Join our network of passionate Sales And Customer Service Advisors and apply now
'This role is also known as 'Customer Success', Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', 'Customer Care Specialist', 'Receptionist'"#IND1"
